Director, IT Service & Delivery EMEIA
Leeds, Yorkshire, United Kingdom
Burberry
Select how often (in days) to receive an alert: Director, IT Service & Delivery EMEIA Department: IT Location: GB INTRODUCTION JOB PURPOSE We are seeking a seasoned and forward-thinking Regional Service and Delivery Director to lead IT service management and programme delivery across a defined geography which includes our corporate supply chain … scale IT initiatives aligned to Burberry's strategic and operational goals. This individual will play a pivotal role in ensuring a seamless and resilient IT environment, championing customer-centric service delivery, and fostering strong partnerships across central and regional teams. The role requires exceptional leadership, deep technical acumen, and a track record of delivering complex IT programmes in … a dynamic, fast-paced environment. RESPONSIBILITIES Regional Service Management Leadership • Own the end-to-end delivery and continuous improvement of regional IT services, ensuring operational excellence, customer satisfaction, and alignment with global service standards. • Oversee core ITIL-based service processes including incident, problem, change, request, and configuration management. Programme and Project Delivery • Lead the execution More ❯
Employment Type: Permanent
Salary: GBP Annual
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