IT ServiceManagementAnalyst Location: Bath (3 days a week onsite) Hours: 37 hours per week Salary: £45,000 Are you ready to step up and make your mark in IT ServiceManagement? We're building a brand-new team and looking for someone with energy, passion, and enthusiasm , someone who's not afraid to … have a voice and drive positive change. This is a fantastic opportunity for an ambitious individual who wants to take the next step in their ITIL journey. IT ServiceManagementAnalyst - The role: Support and enhance IT ServiceManagement (ITSM) processes across the organisation, with a focus on continuous improvement. Analyse incident and service request trends to identify opportunities for automation and better ways of working. Coordinate and support Change Management , ensuring documentation and impact assessments are up to date. Maintain and develop the IT knowledge base and service catalogue. Generate reports and dashboards to track key performance indicators (KPIs) and service metrics. Assist with root cause analysis and problem More ❯
IT ServiceManagementAnalyst Location: Bath (3 days a week onsite) Hours: 37 hours per week Salary: £45,000 Are you ready to step up and make your mark in IT ServiceManagement? We're building a brand-new team and looking for someone with energy, passion, and enthusiasm , someone who's not afraid to … have a voice and drive positive change. This is a fantastic opportunity for an ambitious individual who wants to take the next step in their ITIL journey. IT ServiceManagementAnalyst - The role: Support and enhance IT ServiceManagement (ITSM) processes across the organisation, with a focus on continuous improvement. Analyse incident and service request trends to identify opportunities for automation and better ways of working. Coordinate and support Change Management , ensuring documentation and impact assessments are up to date. Maintain and develop the IT knowledge base and service catalogue. Generate reports and dashboards to track key performance indicators (KPIs) and service metrics. Assist with root cause analysis and problem More ❯
IT ServiceManagementAnalyst page is loaded IT ServiceManagement Analystlocations: Leeds, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations … across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a IT ServiceManagementAnalyst to join our growing team on a 12-month maternity cover contract.This role will act as a key analyst within the IT ServiceManagement team and plays … a key role in ensuring stability, efficiency, and continuous improvement of our IT service delivery. You'll work across teams to manage incidents, changes, and problems, while driving service excellence through data, automation, and process optimization. The role will be engaged in Stakeholder Management in respect of Incident, Problem and Change Management processes. Day to Day More ❯
