Are you passionate about transforming digital services in the public sector? Do you want to lead the strategic direction of service management for an organisation handling over £30bn in public procurement? Join us in shaping the future of government digital services and drive excellence in service delivery. Job … Summary To lead complex service transitions for CCS's digital transformation program, managing the transition of multiple services into DDS ownership while ensuring service continuity and stakeholder satisfaction. Directorate Overview The Digital & Data Services (DDS) directorate is at the heart of CCS's digital transformation journey, responsible … a world-class digital capability that will revolutionise how the public sector buys common goods and services. Team Summary You'll lead a growing servicetransition management function responsible for the design, transition, and operation of critical digital services. Your team will drive service excellence, ensuring More ❯
hampshire, south east england, United Kingdom Hybrid / WFH Options
Tate Recruitment
ServiceTransitionManager - 12 Month FTC Up to £57,000 (depending on experience) Based in Hampshire Hybrid Working Our client is a leading University in South East of England. They are offering an exceptional opportunity to join their ServiceTransition Team within the IT department … on a 2 year FTC. As a ServiceTransitionManager, you will own, develop, and champion the ServiceTransition process, including change, release, and deployment processes. Your role ensures that IT services are operable, recoverable, and maintainable by Service Delivery teams and transition effectively to operational support. You will lead the transition of major projects into production, ensuring all service governance and support elements are accepted and seamless. Role and Responsibilities: Ensure the successful transition of services and products from development into operational support, enabling the organisation to get More ❯
Service Design Manager Permanent Hove, East Sussex - hybrid 1-2 days pw Up to £75,000 + 5% annual performance -related bonus We have an exciting new opportunity for a Service Design Manager to join Robert Walters as a Consultant. As an employed Consultant, you will … global financial services group and a major global investor. Specialising in institutional retirement, capital investment, investment management, and retail services. The Opportunity: The Lead Service Design and TransitionManager will be accountable for two key aspects of these critical capabilities for Group Functions Change and Technology. You … will help to maintain an effective Service Design capability, process, and resources to ensure all new and/or changed services, being delivered through Portfolios, Projects and Small Change, are designed and delivered to meet defined support expectations and ongoing maintenance requirements. You will also maintain oversight to ensure More ❯
ServiceTransitionManager - Automotive FTC for 6 months initially to support a platform upgrade. .NET, SQL, Blazor, Azure within the automotive industry. Role - ServiceTransitionManager Type - Fixed term contract (6 months) likely extension Location - Hybrid, 2/3 days per week in the … office (London, Victoria) Salary - £75,000 pa, pro rata Spec - Key Responsibilities Own and manage the end-to-end servicetransition process, ensuring the platform is ready for go-live and fully supported post-deployment. Act as the primary interface between engineering, QA, DevOps, operations, support, and other … stakeholders throughout the transition phase. Establish and document all service management processes, support models, SLAs, and early life support arrangements. Ensure operational readiness through the development of handover materials, support documentation, user guides, and training where required. Manage the risks and dependencies associated with platform deployment, coordinating with More ❯
Central London, London, United Kingdom Hybrid / WFH Options
La Fosse
ServiceTransitionManager – Bath (Hybrid) – £67,000 + Benefits If you've led ServiceTransition workstreams across complex environments and enjoy shaping what "ready for BAU" really looks like, this one's for you. A global organisation is embarking on a large-scale change programme … and needs someone who can take ownership of all things Early Life Support and Service Transition. You'll be working closely with delivery partners and internal teams to make sure new services land smoothly, support teams are equipped, and the business gets what it needs without disruption. This isn … planning ahead, building structure, and making sure there's a clear and confident path from project to operations. What you'll be doing: Leading ServiceTransition planning across a major business-wide programme. Defining entry/exit criteria and making sure they're met. Ensuring support teams are More ❯
Job Title: IT ServiceManager (Change, Release & Transition) Location: Euston – 2-3 days a week onsite Duration: 6+ Months Energy Client experience required About the Company Elexon plays a key role in the UK's wholesale electricity market. As the administrator of the Balancing and Settlement Code … expertise, Elexon operates as a not-for-profit, purpose-driven organization at the heart of the energy sector. Role Overview As the Change, Release & ServiceTransitionManager, you will lead the change and release processes across Elexon’s IT environment and ensure smooth service transitions into … across teams and vendors to maintain high-quality, controlled, and risk-assessed change management. Key Responsibilities Develop and manage Change Management, Release Management, and ServiceTransition processes. Lead CAB meetings, oversee change reviews, approvals, and implement robust back-out plans. Maintain release calendars and coordinate with dev/ More ❯
Job Title: IT ServiceManager (Change, Release & Transition) Location: Euston – 2-3 days a week onsite Duration: 6+ Months Energy Client experience required About the Company Elexon plays a key role in the UK's wholesale electricity market. As the administrator of the Balancing and Settlement Code … expertise, Elexon operates as a not-for-profit, purpose-driven organization at the heart of the energy sector. Role Overview As the Change, Release & ServiceTransitionManager, you will lead the change and release processes across Elexon’s IT environment and ensure smooth service transitions into … across teams and vendors to maintain high-quality, controlled, and risk-assessed change management. Key Responsibilities Develop and manage Change Management, Release Management, and ServiceTransition processes. Lead CAB meetings, oversee change reviews, approvals, and implement robust back-out plans. Maintain release calendars and coordinate with dev/ More ❯
IT Services TransitionManager - Vendor Management, Transition Strategy, Risk, Compliance, Oracle Identity Directory - 6 Month Contract, 600/day Inside IR35 My client, a world leading events business, are searching for an IT TransitionManager to join their IT Technology Team on an initial … month contract. You will be responsible for leading the planning and execution of a seamless transition of IT services from Incumbent providers to new service providers. You will act as the main point of contact between the internal departments and vendors ensuring clear communication and alignment throughout the … mitigation strategies and escalation procedures proactively identifying risk factors. The ideal candidate will have: 10+ years of experience in vendor management, project management, or servicetransition roles. Proven experience of leading end-to-end service transitions involving multiple vendors and complex infrastructures. In-depth understanding of ITIL More ❯
Roc Technologies is seeking an experienced, driven, and commercially minded leader to join our Leadership Team as ServiceTransition Manager. In this pivotal role, you will be responsible for leading the design and transition of new and evolved Managed Services, collaborating closely with Sales, Solutions Architecture, and … Delivery teams. You will also take ownership of the development and implementation of Roc’s Managed Service and Transition Framework, ensuring consistency, scalability, and operational excellence. This is an ideal role for a service management professional with deep ITIL knowledge and extensive experience in transitioning services into … who thrives on structure, governance, and delivering results that meet both customer expectations and commercial goals. Responsibilities: Design, implement, and govern Roc’s Managed Service and Transition Framework, including documentation standards and operational templates. Collaborate with Sales and Service Architects to create and approve service designs More ❯
Roc Technologies is seeking an experienced, driven, and commercially minded leader to join our Leadership Team as ServiceTransition Manager. In this pivotal role, you will be responsible for leading the design and transition of new and evolved Managed Services, collaborating closely with Sales, Solutions Architecture, and … Delivery teams. You will also take ownership of the development and implementation of Roc’s Managed Service and Transition Framework, ensuring consistency, scalability, and operational excellence. This is an ideal role for a service management professional with deep ITIL knowledge and extensive experience in transitioning services into … who thrives on structure, governance, and delivering results that meet both customer expectations and commercial goals. Responsibilities: Design, implement, and govern Roc’s Managed Service and Transition Framework, including documentation standards and operational templates. Collaborate with Sales and Service Architects to create and approve service designs More ❯
Role: ServiceTransitionManager Responsibilities: Senior role, leading the final phase of service transition. Knowledge/experience of service monitoring, service catalogue, and service provisioning. ITIL qualified an advantage but knowledge essential. Strong stakeholder management and communication. Resilient. Experience and/or knowledge More ❯
mindsets and attitudes where your voice will always be heard. PURPOSE OF THE ROLE This role will be responsible for managing a portfolio of transition concerning the onboarding of new customers or uplift in services into the UK Managed Services department. You will provide planning, resourcing, direction, focus, communication … onboarding or uplift of services to our clients. This role is one of the first engagements many new customers will have with HSO Managed Service Department. As such, it is seen as a critical role within the department as it sets the tone of our client's relationship with … HSO. JOB FUNCTION Play a key role within 'HSO Managed Services' to ensure a first-class service is delivered to all Customers. Manage the pipeline of service transitions and ensure that all customer and HSP stakeholders are aware of expected timelines and dates for activities so as to More ❯