15 of 15 Permanent Software Support Engineer Jobs in England

Job Title: 1st Line Software Support Engineer Location: Newcastle Upon Tyne Salary: £25,000 per annum Job Type: Full-Time | Permanent Are you passionate about technology and problem-solving? Do you enjoy helping people and want to kick-start or develop your career in software support? We're looking for a proactive and customer-focused … 1st Line Software Support Engineer to join our growing support team in Newcastle. About the Role: As a 1st Line Software Support Engineer, you will be the first point of contact for our customers, helping them resolve technical issues and get the best from our software solutions. This is an excellent opportunity … for someone with a strong technical aptitude, a can-do attitude, and a desire to grow in a fast-paced software environment. Key Responsibilities: Respond to incoming support queries via phone, email, and ticketing system Troubleshoot software issues and provide first-line resolution or escalate where appropriate Log and track issues to ensure timely resolution and customer More ❯

Software Support Engineer (x2) Bedford Hybrid (1 day a week office) £3038k + Benefits UK Only (ILR or above due to clearance) Join a leading SaaS company as a Software Support Engineer , helping customers get the best from their low-code, SaaS platform. Youll be the bridge between development and clients solving issues, supporting … workflows, and delivering excellent service. What youll need: Software/Application Support experience (or relevant degree) Knowledge of JavaScript, HTML, CSS, APIs Strong communication & problem-solving skills Customer-focused, logical, calm under pressure Nice to have: Low-Code, SaaS, DevOps, ITIL, Software Testing This is an exciting chance to build your career in tech with clear progression More ❯

Company description: ClearCourse Job description: Are you a tech-savvy problem-solver with a passion for customer support? Were seeking a proactive Software Support Analyst to join our fast-paced Customer Support Team and help our clients succeed and grow using our products. This is a fantastic opportunity for someone looking to get hands on experience … learn about our extensive client list, understanding how we can assist and offer them more commercial and effcienciy opportunities too. Key Responsibilities Deliver outstanding phone, email, and ticket-based support to clients. Install, configure, and maintain SQL and software applications. Diagnose and troubleshoot software issues, ensuring swift resolutions. Provide remote training to enhance clients understanding of our … solutions. Maintain detailed documentation of installation procedures and troubleshooting guides. Monitor and implement software updates, patches, and security fixes. Collaborate with IT teams to optimize software performance and integration. Educate clients on software best practices and updates. What Were Looking For A positive, resilient Software Support Analyst with strong communication skills. Proven ability to learn More ❯

Company description: ClearCourse Job description: Are you a tech-savvy problem-solver with a passion for customer support? We’re seeking a proactive Software Support Analyst to join our fast-paced Customer Support Team and help our clients succeed and grow using our products. This is a fantastic opportunity for someone looking to get hands on … learn about our extensive client list, understanding how we can assist and offer them more commercial and effcienciy opportunities too. Key Responsibilities Deliver outstanding phone, email, and ticket-based support to clients. Install, configure, and maintain SQL and software applications. Diagnose and troubleshoot software issues, ensuring swift resolutions. Provide remote training to enhance clients’ understanding of our … solutions. Maintain detailed documentation of installation procedures and troubleshooting guides. Monitor and implement software updates, patches, and security fixes. Collaborate with IT teams to optimize software performance and integration. Educate clients on software best practices and updates. What We’re Looking For A positive, resilient Software Support Analyst with strong communication skills. Proven ability to More ❯

About the role We are partnering with a well-established and growing company in Buckinhamshire. They are looking for a talented IT Support & Software Engineer to join their team. This is a hands-on role where you will work across IT support, software development, and system integration projects. Responsibilities General IT Support: - Set up … Windows PCs/laptops and install software for employees. - Provide training on company-wide software systems. - Liaise with external IT support for troubleshooting. - Maintain and upgrade company servers. - Set up NUCs and install software for customers. Internal Software (EMS): - Ongoing development and improvements. - Build and develop reports for departments. - Perform mass changes to system data … optional family cover. - Life assurance: 3x annual salary after one year s service. - Holiday leave: 25 days plus bank holidays, increasing with service. - Sick leave & other statutory leave: - Wellbeing support: - Mobile devices & office refreshments: - Referral scheme: - Eye care vouchers & training: If you feel like you have the above experiance to this position please apply with a copy of your More ❯

About the role We are partnering with a well-established and growing company in Buckinhamshire. They are looking for a talented IT Support & Software Engineer to join their team. This is a hands-on role where you will work across IT support, software development, and system integration projects. Responsibilities General IT Support: - Set up … Windows PCs/laptops and install software for employees. - Provide training on company-wide software systems. - Liaise with external IT support for troubleshooting. - Maintain and upgrade company servers. - Set up NUCs and install software for customers. Internal Software (EMS): - Ongoing development and improvements. - Build and develop reports for departments. - Perform mass changes to system data … optional family cover. - Life assurance: 3x annual salary after one year’s service. - Holiday leave: 25 days plus bank holidays, increasing with service. - Sick leave & other statutory leave: - Wellbeing support: - Mobile devices & office refreshments: - Referral scheme: - Eye care vouchers & training: If you feel like you have the above experiance to this position please apply with a copy of your More ❯

Software Support Technician Annual Salary: £26,000 Location: Burton-On-Trent Job Type: Full-time on site Please note a driver's license is essential for this Delighted to present an IT Software Support Technician role for one of our clients based in Burton-On-Trent, who are a rapidly growing software company. This role … player, and has a keen interest in technology. You will be improving customer and client relations in a friendly, laid-back environment. Day-to-day of the role: Answering support requests via both telephone and email. Providing answers to client's questions by identifying problems, researching answers, and guiding the client through corrective steps. Installing and configuring our software products. Logging calls using our in-house systems. Providing training to new and existing clients on our software both in-house and on-site. Testing and learning the latest Rental and Fleet Management system (RFM). Required Skills & Qualifications: A keen interest & understanding of technology & computers. Excellent communication skills both verbally and in writing. Problem-solving skills and More ❯

UK and be able to travel into the office on occasion Are you passionate about technology and eager to make a real impact? Join our dynamic team as a Software Support Engineer and help us revolutionize employee communication! The Company We are on a mission to simplify and enhance the way organizations engage with their employees. Our … ourselves on our amazing workplace culture, where your voice is heard, and your growth is supported. Responsibilities: Resolve data and code issues for new customers Analyse, identify, and fix software bugs reported by users or detected through monitoring. Troubleshoot and resolve support ticket bugs to ensure optimal performance and user satisfaction. Monitor support ticket queues and address … implement solutions for recurring issues to improve system reliability and efficiency. Provide technical guidance and training to 1st Line Support. Document solutions and processes to enhance knowledge sharing and support efficiency. Stay updated with industry best practices and emerging technologies through training and certifications. Requirements: Experience within a similar role Familiarity with cloud environments Experience with APIs, JSON, and More ❯

Our client, a trusted partner of the UK's Ministry of Defence, is seeking an experienced Software Product Support Engineer. The successful candidate will join a dedicated team with a passion for software and its effective deployment in battlespace Command and Control (C2) weapon systems. We work with cutting-edge technology at the forefront of European missile … system design, ensuring the delivery of safe, secure, and reliable products to our customers. Key Responsibilities: We are seeking a skilled software engineer to support the in-service missile-system middleware solutions. The successful candidate will work as part of a small team to investigate and resolve issues as they arise. A significant aspect of this role … involves debugging and engineering investigation. Given the complexity of the software, our client requires an individual with an inquisitive nature who can effectively investigate issues and discuss solutions with their customers. The products necessitate Linux Operating System (OS) configuration, support, and security solution maintenance. Therefore, experience with Linux is essential for this position. This role offers the opportunity More ❯

Our client, a trusted partner of the UK's Ministry of Defence, is seeking an experienced Software Product Support Engineer. The successful candidate will join a dedicated team with a passion for software and its effective deployment in battlespace Command and Control (C2) weapon systems. We work with cutting-edge technology at the forefront of European missile … system design, ensuring the delivery of safe, secure, and reliable products to our customers. Key Responsibilities: We are seeking a skilled software engineer to support the in-service missile-system middleware solutions. The successful candidate will work as part of a small team to investigate and resolve issues as they arise. A significant aspect of this role … involves debugging and engineering investigation. Given the complexity of the software, our client requires an individual with an inquisitive nature who can effectively investigate issues and discuss solutions with their customers. The products necessitate Linux Operating System (OS) configuration, support, and security solution maintenance. Therefore, experience with Linux is essential for this position. This role offers the opportunity More ❯

Our client, a trusted partner of the UK's Ministry of Defence, is seeking an experienced Software Product Support Engineer. The successful candidate will join a dedicated team with a passion for software and its effective deployment in battlespace Command and Control (C2) weapon systems. We work with cutting-edge technology at the forefront of European missile … system design, ensuring the delivery of safe, secure, and reliable products to our customers. Key Responsibilities: We are seeking a skilled software engineer to support the in-service missile-system middleware solutions. The successful candidate will work as part of a small team to investigate and resolve issues as they arise. A significant aspect of this role … involves debugging and engineering investigation. Given the complexity of the software, our client requires an individual with an inquisitive nature who can effectively investigate issues and discuss solutions with their customers. The products necessitate Linux Operating System (OS) configuration, support, and security solution maintenance. Therefore, experience with Linux is essential for this position. This role offers the opportunity More ❯

Our client, a trusted partner of the UK's Ministry of Defence, is seeking an experienced Software Product Support Engineer. The successful candidate will join a dedicated team with a passion for software and its effective deployment in battlespace Command and Control (C2) weapon systems. We work with cutting-edge technology at the forefront of European missile … system design, ensuring the delivery of safe, secure, and reliable products to our customers. Key Responsibilities: We are seeking a skilled software engineer to support the in-service missile-system middleware solutions. The successful candidate will work as part of a small team to investigate and resolve issues as they arise. A significant aspect of this role … involves debugging and engineering investigation. Given the complexity of the software, our client requires an individual with an inquisitive nature who can effectively investigate issues and discuss solutions with their customers. The products necessitate Linux Operating System (OS) configuration, support, and security solution maintenance. Therefore, experience with Linux is essential for this position. This role offers the opportunity More ❯

in lighting controls and smart building technology. They work with specifiers, installers and end-users and offer a full service - from pre-commissioning and CAD design through to project software and on-site commissioning. Their in-house experts then deliver every stage, ensuring quality, innovation and seamless integration. Due to a period of growth, the business are now looking … for a new IT & Software professional to join their ranks.You will combine IT support skills with software development expertise. This is a varied, hands-on role working across internal systems, customer-facing apps and business-critical integrations. You’ll be involved in: General IT Support Setting up Windows PCs/laptops and installing software, Providing … basic software training to staff Liaising with external IT support, Assisting with server upgrades and maintenance Software Development & Systems Enhancing and maintaining their EMS platform (functionality, reports, integrations), Managing communication between EMS and Sage Reviewing/mitigating security vulnerabilities and environment changes, Using Azure DevOps to track bugs, changes and requests Business Tools Integration Supporting and managing More ❯

Application Support Analyst/Engineer required for my client in Maidenhead, Berkshire. This role is 2 days onsite and 3 days work from home. After your probation period you will be working 24/7 support on a 1 in 4 basis. You will be paid an extra £450 per week. In this role you'll be … supporting in-house web/software applications as well as 3rd/third-party SaaS applications. You'll also be working on Software projects and general IT Support. Required experience: Minimum 12 month experience in a similar role (supporting software/web apps/SaaS is a MUST). Good working knowledge using Azure, Azure Services More ❯

Overview We are seeking an experienced Senior Software Development Engineer to serve as a technical leader in our new Bangalore organization, architecting the next generation of AI-powered seller support systems. As a founding senior engineer, you will shape the technical direction of our platform while mentoring teams and establishing engineering excellence. You will drive the … technical architecture of our intelligent support platform, designing and implementing scalable solutions to enhance our customer experience. Your work will directly impact Amazon's ability to transform its seller support experience, consolidating various tools into a unified, AI-powered platform serving large seller base globally. This role presents a unique opportunity to shape the technical foundation of a … major components of our AI platform, including LLM integration, intelligent routing systems, and automated response generation Design scalable and resilient distributed systems that can handle Amazon's global seller support volume Drive technical decisions across multiple teams, ensuring system cohesion and engineering excellence Establish architectural patterns and best practices for AI/ML system implementation Create technical roadmaps for More ❯