2 of 2 Permanent User Experience Researcher Jobs in England

Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high speed journey. Introducing User Research at Trainline User Research is central to how we understand our customers, shape product decisions, and drive business growth. Our Lead User Researcher will … be embedded within cross functional product teams, working closely with product managers, designers, data scientists, and engineers. User Research at Trainline sits within the wider product and data organisation, collaborating closely with data science, analytics, and UX teams. Our collaborative and autonomous environment offers significant opportunities for personal influence and impact - as the lead researcher, you will … drive innovation by shaping research strategy, mentoring other team members, and continuously evolving our approach to understanding customer needs. We're looking for an experienced Lead User Researcher to design and lead a new research program aimed at tracking how well Trainline products support customers in regards to the company's key pillars. This is a high More ❯

Job Description We're looking for a user-centric UX Designer to join our Product team and help define the future of our clients platform. You'll work closely with Product Managers, Engineers, and our wider Design function to understand customer problems and translate them into seamless, accessible, beautifully-crafted user journeys. You'll be Embedded in a … cross-functional squad, contributing to discovery, UX research, wireframes, user flows, prototypes, and interaction design across our mobile and desktop experiences. What You'll Do ? Map and define end-to-end user journeys for complex, multi-persona workflows (deskless + desktop) ? Create wireframes, low-FI and mid-FI concepts, and interactive prototypes for web and React Native mobile … our clients Design System with consistent patterns and components ? Advocate for accessibility, clarity, simplicity and product quality at every stage About You ? 3+ years of UX or Product Design experience (SaaS, mobile-first, or complex digital products ideal) ? Strong capability in journey mapping, wireframing and prototyping tools (Figma preferred) ? Experience designing for mobile apps (React Native is a More ❯