1 to 25 of 383 Permanent User Research Jobs in England

Head of User Research Location: Leicester, East Midlands hybrid working Contract: Permanent, Full-time (37 hours per week) Salary: Grade H £58,225 - £67,468 + excellent benefits Are you passionate about championing user-centred design and driving digital excellence? We are exclusively partnered with De Montfort University to recruit an experienced Head of User Research to lead and develop research practices that will shape the future of digital services at the university. About the Role As Head of User Research , you will play a pivotal role in embedding user-centred thinking at the heart of the universitys Digital and Technology (D&T) Directorate. Youll define and deliver a vision for … user research that directly informs digital transformation and service design, ensuring all digital products and services are accessible, inclusive, and shaped by genuine user needs . The university is currently embarking on its Agile transformation journey , and this role will be central to embedding agile, user-focused practices into project and product delivery. Youll ensure that More ❯

Head of User Research Location: Leicester, East Midlands hybrid working Contract: Permanent, Full-time (37 hours per week) Salary: Grade H £58,225 - £67,468 + excellent benefits Are you passionate about championing user-centred design and driving digital excellence? We are exclusively partnered with De Montfort University to recruit an experienced Head of User Research to lead and develop research practices that will shape the future of digital services at the university. About the Role As Head of User Research , you will play a pivotal role in embedding user-centred thinking at the heart of the universitys Digital and Technology (D&T) Directorate. Youll define and deliver a vision for … user research that directly informs digital transformation and service design, ensuring all digital products and services are accessible, inclusive, and shaped by genuine user needs . The university is currently embarking on its Agile transformation journey , and this role will be central to embedding agile, user-focused practices into project and product delivery. Youll ensure that More ❯

Head of User Research Location: Leicester, East Midlands hybrid working Contract: Permanent, Full-time (37 hours per week) Salary: Grade H £58,225 - £67,468 + excellent benefits Are you passionate about championing user-centred design and driving digital excellence? We are exclusively partnered with De Montfort University to recruit an experienced Head of User Research to lead and develop research practices that will shape the future of digital services at the university. About the Role As Head of User Research , you will play a pivotal role in embedding user-centred thinking at the heart of the universitys Digital and Technology (D&T) Directorate. Youll define and deliver a vision for … user research that directly informs digital transformation and service design, ensuring all digital products and services are accessible, inclusive, and shaped by genuine user needs . The university is currently embarking on its Agile transformation journey , and this role will be central to embedding agile, user-focused practices into project and product delivery. Youll ensure that More ❯

Head of User Research Location: Leicester, East Midlands hybrid working Contract: Permanent, Full-time (37 hours per week) Salary: Grade H £58,225 - £67,468 + excellent benefits Are you passionate about championing user-centred design and driving digital excellence? We are exclusively partnered with De Montfort University to recruit an experienced Head of User Research to lead and develop research practices that will shape the future of digital services at the university. About the Role As Head of User Research , you will play a pivotal role in embedding user-centred thinking at the heart of the universitys Digital and Technology (D&T) Directorate. Youll define and deliver a vision for … user research that directly informs digital transformation and service design, ensuring all digital products and services are accessible, inclusive, and shaped by genuine user needs . The university is currently embarking on its Agile transformation journey , and this role will be central to embedding agile, user-focused practices into project and product delivery. Youll ensure that More ❯

Senior User Researcher Location: Bristol, Leeds, Newcastle, Birmingham, and Nottingham Salary: £42,848 per annum The Role The Senior User Researcher is responsible for the end-to-end planning and execution of user research activities. This will include identification of research candidates, creating relationships with identified users (this could be members of the public or … trade bodies), planning the overall approach and choice of appropriate research methods. Working in a delivery-focused Agile environment, and in collaboration with members of multidisciplinary agile teams, the successful candidate will act as an advocate of user needs-based design, design thinking and service design in the development of their digital services and products. Your responsibilities will … include, but arent limited to: Plan, design and prepare a range of user research activities to support the design, development and continuous improvement of government services. This will include choosing the right variety of research approaches (such as surveys, usability interviews, card sorting etc.), including conducting research on site at different locations such as garages and More ❯

Senior User Researcher Location: Bristol, Leeds, Newcastle, Birmingham, and Nottingham Salary: £42,848 per annum The Role The Senior User Researcher is responsible for the end-to-end planning and execution of user research activities. This will include identification of research candidates, creating relationships with identified users (this could be members of the public or … trade bodies), planning the overall approach and choice of appropriate research methods. Working in a delivery-focused Agile environment, and in collaboration with members of multidisciplinary agile teams, the successful candidate will act as an advocate of user needs-based design, design thinking and service design in the development of their digital services and products. Your responsibilities will … include, but arent limited to: Plan, design and prepare a range of user research activities to support the design, development and continuous improvement of government services. This will include choosing the right variety of research approaches (such as surveys, usability interviews, card sorting etc.), including conducting research on site at different locations such as garages and More ❯

Senior User Researcher Location: Bristol, Leeds, Newcastle, Birmingham, and Nottingham Salary: £42,848 per annum The Role The Senior User Researcher is responsible for the end-to-end planning and execution of user research activities. This will include identification of research candidates, creating relationships with identified users (this could be members of the public or … trade bodies), planning the overall approach and choice of appropriate research methods. Working in a delivery-focused Agile environment, and in collaboration with members of multidisciplinary agile teams, the successful candidate will act as an advocate of user needs-based design, design thinking and service design in the development of their digital services and products. Your responsibilities will … include, but arent limited to: Plan, design and prepare a range of user research activities to support the design, development and continuous improvement of government services. This will include choosing the right variety of research approaches (such as surveys, usability interviews, card sorting etc.), including conducting research on site at different locations such as garages and More ❯

Senior User Researcher Location: Bristol, Leeds, Newcastle, Birmingham, and Nottingham Salary: £42,848 per annum The Role The Senior User Researcher is responsible for the end-to-end planning and execution of user research activities. This will include identification of research candidates, creating relationships with identified users (this could be members of the public or … trade bodies), planning the overall approach and choice of appropriate research methods. Working in a delivery-focused Agile environment, and in collaboration with members of multidisciplinary agile teams, the successful candidate will act as an advocate of user needs-based design, design thinking and service design in the development of their digital services and products. Your responsibilities will … include, but arent limited to: Plan, design and prepare a range of user research activities to support the design, development and continuous improvement of government services. This will include choosing the right variety of research approaches (such as surveys, usability interviews, card sorting etc.), including conducting research on site at different locations such as garages and More ❯

Senior User Researcher Location: Bristol, Leeds, Newcastle, Birmingham, and Nottingham Salary: £42,848 per annum The Role The Senior User Researcher is responsible for the end-to-end planning and execution of user research activities. This will include identification of research candidates, creating relationships with identified users (this could be members of the public or … trade bodies), planning the overall approach and choice of appropriate research methods. Working in a delivery-focused Agile environment, and in collaboration with members of multidisciplinary agile teams, the successful candidate will act as an advocate of user needs-based design, design thinking and service design in the development of their digital services and products. Your responsibilities will … include, but arent limited to: Plan, design and prepare a range of user research activities to support the design, development and continuous improvement of government services. This will include choosing the right variety of research approaches (such as surveys, usability interviews, card sorting etc.), including conducting research on site at different locations such as garages and More ❯

Title: Director, Design Research Location: London Reporting to: VP, Product Design and VP, Product Measurement WHO WE ARE Choreograph is WPP's global data products and technology company. We're on a mission to transform marketing by building the fastest, most connected data platform that bridges marketing strategy to scaled activation. We work with agencies and clients to transform … curious. Our team of thinkers, builders, creators, and problem solvers are over 1,000 strong, across 50+ markets around the world. WHO ARE WE LOOKING FOR? The Director, Design Research is a specialist role, ensuring our product decisions are backed by rigorous research and user insights. The role involves conducting research for new products, analyzing behavioral … data, and identifying opportunities for improvements across existing applications. You are: Skilled in qualitative and quantitative research methods, translating user data into actionable insights. Comfortable analyzing analytics data to uncover trends, gaps, and opportunities for product enhancements. Passionate about understanding customer needs, behaviors, and pain points to inform design and development. A strong leader with experience managing and More ❯

Snr User Researcher Leeds (Hybrid) Permanent to £65,000 DOE + Benefits Senior User Researcher needed with strong Government Digital Service (GDS) experience to join a growing User Centred Design (UCD) practice. Hybrid Working: 2-3 days/week remote (WFH), and 1-2 days/week working on-site in the Leeds office. Leading UCD projects … for clients and applying User Centred Design methods within GDS and Agile environments. A chance to work with a leading global IT and Digital transformation business delivering UCD solutions for both Government + private sector clients. Key experience, responsibilities + tasks: In-depth experience of conducting User Research and User Centred Design (UCD), and able to … translate findings into actionable insights. Proficient with Government Digital Service (GDS) standards, assessments + running discoveries to GDS. Scoping and delivering UCD components of end-to-end User Research activities across a range of complex client programmes. Creating User Research deliverables + executing User Research activities based on client requirements + project needs. Articulating More ❯

needs Job Description At this level, you will be expected to: Have experience working to the GDS designprincipals or equivalent standards in the UK Public sector or DSSS Build user-centred practices in new teams Align user research activities with wider plans to inform a service proposition Carry out user research and supervise and develop … other user researchers to assure and improve research practice Inclusive research. You can help teams understand the diversity of users. You can advocate for inclusive practices and help teams design and deliver accessible services that work for all users. Research skills. You have experience of, and can help teams adopt, a wide range of primary and secondary … user research methods. Analysis and synthesis. You understand and can help teams apply a range of methods to analyse research data and synthesise findings. You know how to engage sceptical colleagues in analysis and synthesis. You can advise on choice and application of techniques, and can critique colleagues findings to assure best practice. Presenting research findings. More ❯

of how best to build and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio of successful UX work is … next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish user needs, highlight pain … points and identify opportunities to improve user experiences. Analysis: Use appropriate methods to analyse research and triangulate findings across multiple research outputs. Producing artefacts: Decide upon and produce artefacts based on the research and design including personas, user journeys, and service blueprints. Design and iteration: Create wireframes and designs using various levels of fidelity as More ❯

# Specialist User Researcher (Openreach Design Practice)Job Req ID: 47401Posting Date: 6 Sept 2025Function: DesignUnit: DigitalLocation: Belfast N.I, United KingdomSalary: Competitive, with great BT benefits! Hybrid 3 days a week together out of our Belfast, London, or Ipswich Digital hubs (flexible 2 days remote wherever). Openreach Limited is a wholly owned subsidiary of BT Group. We look … customers are the 650+ communications providers who sell phone and broadband services to these households and businesses. Why this job matters We're on an exciting journey to embed user-centred design at the heart of Openreach Technology. As a relatively new function, our User Experience team is playing a pivotal role in shifting the organisation from business … led to user-led design practices. This is where you come in.As a User Research Specialist , you'll be instrumental in shaping and evolving our UX research capability. You'll lead the development of our research practices and processes, working closely with UX Designers and key stakeholders across a variety of projects and programmes. Your More ❯

User Researcher - Consultant Akkodis are currently working in partnership with a leading service provider to recruit a number of User Researchers to join a leading digital team with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester … Glasgow office) with travel to client sites required on occasion and you will need to be eligible or hold current security clearance. The RoleAs a User Researcher you will work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients' users.The … Responsibilities* Contribute to creating better products and services that solve users' problems and meets their needs. * Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. * Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. * Use quantitative methods More ❯

User Researcher - Consultant Akkodis are currently working in partnership with a leading service provider to recruit a number of User Researchers to join a leading digital team with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester … Glasgow office) with travel to client sites required on occasion and you will need to be eligible or hold current security clearance. The Role As a User Researcher you will work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients … users. The Responsibilities * Contribute to creating better products and services that solve users' problems and meets their needs. * Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. * Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. * Use More ❯

months + Rapid Prototyping is essential for this role My London based Insurance Analytics client is looking for a UX Designer/Researcher who will be responsible for conducting user research, creating rapid, interactive prototypes, and validating new product concepts with users. You will establish user testing groups, build a long-term customer advisory group, and conduct … interviews and research to gather valuable insights. Your work will directly influence the design and development of our products and help shape and define a new data product we will launch to customers Key Responsibilities: Define a data product for the insurance market. Conduct user research to understand user needs, preferences, and pain points. Develop interactive … prototypes using tools such as Figma, retool, loveable, or similar. Create high-fidelity prototypes that accurately represent the user experience and design intent. Establish and manage user testing groups to gather feedback on prototypes. Establish a long-term customer advisory group with the Insider team to provide ongoing insights. Conduct user interviews and research to gather More ❯

months + Rapid Prototyping is essential for this role My London based Insurance Analytics client is looking for a UX Designer/Researcher who will be responsible for conducting user research, creating rapid, interactive prototypes, and validating new product concepts with users. You will establish user testing groups, build a long-term customer advisory group, and conduct … interviews and research to gather valuable insights. Your work will directly influence the design and development of our products and help shape and define a new data product we will launch to customers Key Responsibilities: Define a data product for the insurance market. Conduct user research to understand user needs, preferences, and pain points. Develop interactive … prototypes using tools such as Figma, retool, loveable, or similar. Create high-fidelity prototypes that accurately represent the user experience and design intent. Establish and manage user testing groups to gather feedback on prototypes. Establish a long-term customer advisory group with the Insider team to provide ongoing insights. Conduct user interviews and research to gather More ❯

months + Rapid Prototyping is essential for this role My London based Insurance Analytics client is looking for a UX Designer/Researcher who will be responsible for conducting user research, creating rapid, interactive prototypes, and validating new product concepts with users. You will establish user testing groups, build a long-term customer advisory group, and conduct … interviews and research to gather valuable insights. Your work will directly influence the design and development of our products and help shape and define a new data product we will launch to customers Key Responsibilities: Define a data product for the insurance market. Conduct user research to understand user needs, preferences, and pain points. Develop interactive … prototypes using tools such as Figma, retool, loveable, or similar. Create high-fidelity prototypes that accurately represent the user experience and design intent. Establish and manage user testing groups to gather feedback on prototypes. Establish a long-term customer advisory group with the Insider team to provide ongoing insights. Conduct user interviews and research to gather More ❯

months + Rapid Prototyping is essential for this role My London based Insurance Analytics client is looking for a UX Designer/Researcher who will be responsible for conducting user research, creating rapid, interactive prototypes, and validating new product concepts with users. You will establish user testing groups, build a long-term customer advisory group, and conduct … interviews and research to gather valuable insights. Your work will directly influence the design and development of our products and help shape and define a new data product we will launch to customers Key Responsibilities: Define a data product for the insurance market. Conduct user research to understand user needs, preferences, and pain points. Develop interactive … prototypes using tools such as Figma, retool, loveable, or similar. Create high-fidelity prototypes that accurately represent the user experience and design intent. Establish and manage user testing groups to gather feedback on prototypes. Establish a long-term customer advisory group with the Insider team to provide ongoing insights. Conduct user interviews and research to gather More ❯

months + Rapid Prototyping is essential for this role My London based Insurance Analytics client is looking for a UX Designer/Researcher who will be responsible for conducting user research, creating rapid, interactive prototypes, and validating new product concepts with users. You will establish user testing groups, build a long-term customer advisory group, and conduct … interviews and research to gather valuable insights. Your work will directly influence the design and development of our products and help shape and define a new data product we will launch to customers Key Responsibilities: Define a data product for the insurance market. Conduct user research to understand user needs, preferences, and pain points. Develop interactive … prototypes using tools such as Figma, retool, loveable, or similar. Create high-fidelity prototypes that accurately represent the user experience and design intent. Establish and manage user testing groups to gather feedback on prototypes. Establish a long-term customer advisory group with the Insider team to provide ongoing insights. Conduct user interviews and research to gather More ❯

We are seeking an experienced UX Designer to join our Group Technology team in Milton Keynes. As a UX Designer, you will play a critical role in shaping the user experience of our new mortgage services offering. Working alongside product management and development teams, you'll leverage your expertise in user-centred design to create intuitive, accessible, and … engaging experiences for our customers. Key Responsibilities: User Research & Insights:?Conduct user research and usability testing to understand user needs, pain points, and behaviours, translating findings into actionable insights to inform design decisions. Information Architecture:?Develop and refine information architecture to ensure intuitive navigation and content organization across the mortgage services platform. Interaction Design:?Design … user interfaces that are visually appealing and enhance user engagement, employing wireframes, mock-ups, and prototypes to effectively communicate design concepts. Collaboration:?Work closely with product managers, developers, and other stakeholders in an Agile environment to ensure alignment on product goals and user experience vision. User Journey Mapping:?Create user journey maps and personas to More ❯

a well-rounded UX Designer to join our Technology team. Reporting to our Delivery Manager, youll be working with our Product Managers to understand customer needs and through observation, research, iterative prototyping, and how we can achieve our business goals. Youll get to explore real-world customer problems and help our Technology team implement creative, innovative solutions across web … Sheffield office. Proven UX design experience with a strong portfolio including web application UX. Proficiency in visual design and wireframing tools such as Figma or similar. Experience in conducting user research and observation or usability testing, turning the output into data that can drive product design decisions. Strong problem-solving skills with a creative yet pragmatic approach. Able … to outline UI guidelines, themes and build UI toolkits for desktop and responsible/mobile. Experience carrying out user-interviews and identifying user pain-points. Excellent communication and collaboration skills. Experience working with development teams to get designs into production and reviewing user uptake Experience with customer analytics and data-driven design Proficiency in accessibility and inclusive More ❯

Product Researcher The Department – Product Are you a curious, action-oriented problem solver who loves getting stuck into discovery, prototyping, and user engagement? We're looking for a Product Researcher to join our growing team—someone who thrives on working across the product lifecycle, from exploring ideas to shaping features and championing adoption. This role is deliberately cross-functional … sitting at the intersection of product strategy, research, design, and delivery. You’ll combine a passion for understanding user needs and market opportunities with hands-on prototyping and creative product engagement. Whether you’re validating an idea, running a workshop, or crafting internal product content—your mission is to help the Product team build things that matter. Duties … and Responsibilities Product Research and Discovery Conduct user research to uncover needs, pain points, and behaviours—via interviews, workshops, shadowing, surveys, and feedback forums. Carry out competitor and market research to understand trends, benchmarks, and opportunities for differentiation. Translate insights into clear user problems, jobs-to-be-done, or feature opportunities to guide product direction. More ❯

Product Researcher The Department – Product Are you a curious, action-oriented problem solver who loves getting stuck into discovery, prototyping, and user engagement? We're looking for a Product Researcher to join our growing team—someone who thrives on working across the product lifecycle, from exploring ideas to shaping features and championing adoption. This role is deliberately cross-functional … sitting at the intersection of product strategy, research, design, and delivery. You’ll combine a passion for understanding user needs and market opportunities with hands-on prototyping and creative product engagement. Whether you’re validating an idea, running a workshop, or crafting internal product content—your mission is to help the Product team build things that matter. Duties … and Responsibilities Product Research and Discovery Conduct user research to uncover needs, pain points, and behaviours—via interviews, workshops, shadowing, surveys, and feedback forums. Carry out competitor and market research to understand trends, benchmarks, and opportunities for differentiation. Translate insights into clear user problems, jobs-to-be-done, or feature opportunities to guide product direction. More ❯