1 to 25 of 34 Permanent User Researcher Jobs in England

User Researcher - UK WIDE - Remote Description for the User Researcher:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple User Researcher roles to help deliver innovative digital solutions to a number of end clients in the UK (Large scale digital transformation Projects in the Public Sector … anywhere in the UK (remote) and will be based from home, however occasional client visits will be necessary for meetings but these will be fully funded. Experience for the User Researcher roles:- 18mths+ commercial experience in a User Researcher role GDS experience (Government Digital standards) Lived in the UK for 5yrs+ and not been abroad for … a 28 day+ holiday in last 5yrs to enable you to gain Security Clearance (SC level) on joining. Salary for the User Researcher roles on offer is up to £55,000 dependent on experience + an excellent benefits package including extensive training User Researcher - UK Wide - Digital Services, UK WIDE (Remote More ❯

Senior User Researcher £60000-75000 GBP Bonus Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Senior User Researcher £75,000 + bonus London - Hybrid Candidates must have active SC Clearance or have held SC Clearance in the past. A global design studio is looking for an experienced User Researcher to join … a high-performing, multi-disciplinary team focused on creating impactful, user-centred services. This role is dedicated to using agile methodologies to ensure that every discovery and design project is deeply rooted in user understanding, resulting in accessible, intuitive services that minimize friction and complexity within the public sector! Key Responsibilities of the User Researcher: • Taking … Engage with users through interviews, workshops, and ethnographic research to build meaningful insights. • Analyse research findings and data to generate valuable insights and actionable recommendations. Required experience of the User Researcher: • A minimum of 8 years experience as a senior researcher leading on client projects. • Demonstrated ability to design and execute effective research plans • Experience with SaaS More ❯

Senior User Researcher (SC Cleared) £75,000 + bonus London – Hybrid A global design studio is looking for an experienced User Researcher to join a high-performing, multi-disciplinary team focused on creating impactful, user-centred services. This role is dedicated to using agile methodologies to ensure that every discovery and design project is deeply … rooted in user understanding, resulting in accessible, intuitive services that minimize friction and complexity within the public sector! Key Responsibilities of the User Researcher: • Taking lead on end-client engagement projects • Identify research needs and select the best research methods for each project. • Develop, document, and present comprehensive research plans outlining study goals and methodologies. • Engage with … users through interviews, workshops, and ethnographic research to build meaningful insights. • Analyse research findings and data to generate valuable insights and actionable recommendations. Required experience of the User Researcher: • A minimum of 8 years experience as a senior researcher leading on client projects. • Demonstrated ability to design and execute effective research plans • Experience with SaaS or Salesforce More ❯

Senior User Researcher (SC Cleared) £75,000 + bonus London – Hybrid A global design studio is looking for an experienced User Researcher to join a high-performing, multi-disciplinary team focused on creating impactful, user-centred services. This role is dedicated to using agile methodologies to ensure that every discovery and design project is deeply … rooted in user understanding, resulting in accessible, intuitive services that minimize friction and complexity within the public sector! Key Responsibilities of the User Researcher: • Taking lead on end-client engagement projects • Identify research needs and select the best research methods for each project. • Develop, document, and present comprehensive research plans outlining study goals and methodologies. • Engage with … users through interviews, workshops, and ethnographic research to build meaningful insights. • Analyse research findings and data to generate valuable insights and actionable recommendations. Required experience of the User Researcher: • A minimum of 8 years experience as a senior researcher leading on client projects. • Demonstrated ability to design and execute effective research plans • Experience with SaaS or Salesforce More ❯

Senior User Researcher £60,000 - 75,000 GBP 10% Bonus, Pension, Healthcare Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Senior User Researcher £75,000 + bonus London - Hybrid A global design studio is seeking a Senior User Researcher to join a high-performing, cross-functional team dedicated to delivering user … public sector. This role is focused on embedding agile research practices into discovery and design phases, ensuring services are intuitive, accessible, and reduce complexity for users. Key Responsibilities: Lead user research across client-facing projects Define research objectives and select appropriate methodologies Develop and present detailed research plans and approaches Conduct user interviews, workshops, and ethnographic research Analyse … findings to generate actionable insights and recommendations Required Experience: Minimum of 8 years' experience leading user research in client-facing roles Proven ability to design and deliver effective research strategies Experience with SaaS or Salesforce is highly desirable Strong communication and presentation skills Collaborative approach, with experience working in multi-disciplinary teams Government sector experience and active SC clearance More ❯

part of HMRCs Chief Digital and Information Office (CDIO). We are responsible for managing all IT demand and change coming into CDIO, as part of this we ensure User Centred Design is at the heart of is at the heart of everything we do. This enables us to ensure the solutions we deliver help users succeed the first … time. Job descriptionAs a HMRC Senior Quantitative User Researcher, you will have the unique opportunity to work on some of the largest digital transformation programmes undertaken in Government and other sectors. You will ensure a good standard is maintained and developed for the optimization and experimentation strategy across HMRC and you will plan and help coordinate user research and performance analyst activities on complex multichannel services.? You will work on a multidisciplinary team including developers and other quant focused user researchers to provide support across HMRC for experimentation. You will help upskill colleagues in conducting good quality experimentation and quantitative research and ensure a high quality of work is produced by scrum teams across HMRC. More ❯

Vacancy for User Researcher at The National Archives Vacancy for User Researcher at The National Archives 23 May 2022 London Full-Time The Digital Archiving and Web Archiving departments at The National Archives are committed to delivering high quality, user-friendly digital services that collect, preserve and provide access to our Digital Archive and the … UK Government Web Archive. We are committed to research, innovation and meeting user needs. We want to test our assumptions thoroughly and regularly with our users (the public, researchers, journalists, government and our staff), so that we develop services in line with real, evidenced needs and ultimately attract new and more diverse audiences to our nationally important collections. We … re currently looking for an enthusiastic user researcher to join our growing user-centred design community. In this role, you will work as part of a multi-disciplinary team, to deliver products that will widen access The National Archives digital collections. Understanding our users and creatively thinking about how they interact with our services is central to More ❯

Senior User Researcher £55,000 - £76,000 GBP 10% Bonus Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Senior User Researcher - Design Consultancy Location : London Salary : £55,000 - £76,000 + 10% Bonus Working Pattern : Hybrid/Flexible Working Are you passionate about designing services that truly meet user needs? Do you … where your research drives real-world impact? Join a forward-thinking design consultancy that's redefining how public services are delivered. The Opportunity We're looking for a Senior User Researcher to lead research across the full-service lifecycle, from Discovery to Live. You'll work at the heart of multidisciplinary teams, shaping accessible, inclusive, and user-centred services that make a difference in people's lives. This is your chance to influence strategy, guide design decisions, and embed a user-first mindset across high-impact projects in the public sector. What You'll Be Doing Leading end-to-end user research across Discovery, Alpha, Beta, and Live phases Applying a wide range of More ❯

User Researcher £65,000 to 95,000 GBP Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent User Researcher - Public Sector Focus Salary: £60,000 - £105,000 (depending on experience, various levels available) Location: Remote-first (UK-based) with occasional client site travel Clearance: Must have full right to work in the UK Experience … Level: Mid, Senior & Lead We're hiring experienced User Researchers to join impactful digital transformation programmes across the UK public sector and public health space. These are full-time, permanent roles suited to professionals from a consulting background who understand how to navigate complex, multi-stakeholder environments. You will play a critical role in shaping services that truly meet … user needs, delivering insight-driven research aligned with GDS (Government Digital Service) standards. What You'll Do Lead, plan, and conduct user research activities across the full digital service lifecycle Work closely with multi-disciplinary teams to ensure services are user-centred and accessible Apply a range of qualitative and quantitative research techniques to uncover deep insights More ❯

Snr User Researcher Leeds (Hybrid) Permanent to £65,000 DOE + Benefits Senior User Researcher needed with strong Government Digital Service (GDS) experience to join a growing User Centred Design (UCD) practice. Hybrid Working: 2-3 days/week remote (WFH), and 1-2 days/week working on-site in the Leeds office. Leading … UCD projects for clients and applying User Centred Design methods within GDS and Agile environments. A chance to work with a leading global IT and Digital transformation business delivering UCD solutions for both Government + private sector clients. Key experience, responsibilities + tasks: In-depth experience of conducting User Research and User Centred Design (UCD), and able … to translate findings into actionable insights. Proficient with Government Digital Service (GDS) standards, assessments + running discoveries to GDS. Scoping and delivering UCD components of end-to-end User Research activities across a range of complex client programmes. Creating User Research deliverables + executing User Research activities based on client requirements + project needs. Articulating project scope More ❯

Snr User Researcher Leeds (Hybrid) Permanent to £65,000 DOE + Benefits Senior User Researcher needed with strong Government Digital Service (GDS) experience to join a growing User Centred Design (UCD) practice. Hybrid Working: 2-3 days/week remote (WFH), and 1-2 days/week working on-site in the Leeds office. Leading … UCD projects for clients and applying User Centred Design methods within GDS and Agile environments. A chance to work with a leading global IT and Digital transformation business delivering UCD solutions for both Government + private sector clients. Key experience, responsibilities + tasks: In-depth experience of conducting User Research and User Centred Design (UCD), and able … to translate findings into actionable insights. Proficient with Government Digital Service (GDS) standards, assessments + running discoveries to GDS. Scoping and delivering UCD components of end-to-end User Research activities across a range of complex client programmes. Creating User Research deliverables + executing User Research activities based on client requirements + project needs. Articulating project scope More ❯

Snr User Researcher Leeds (Hybrid) Permanent to £65,000 DOE + Benefits Senior User Researcher needed with strong Government Digital Service (GDS) experience to join a growing User Centred Design (UCD) practice. Hybrid Working: 2-3 days/week remote (WFH), and 1-2 days/week working on-site in the Leeds office. Leading … UCD projects for clients and applying User Centred Design methods within GDS and Agile environments. A chance to work with a leading global IT and Digital transformation business delivering UCD solutions for both Government + private sector clients. Key experience, responsibilities + tasks: In-depth experience of conducting User Research and User Centred Design (UCD), and able … to translate findings into actionable insights. Proficient with Government Digital Service (GDS) standards, assessments + running discoveries to GDS. Scoping and delivering UCD components of end-to-end User Research activities across a range of complex client programmes. Creating User Research deliverables + executing User Research activities based on client requirements + project needs. Articulating project scope More ❯

Lead User Researcher - Defence & Security (Bristol or London) Salary: £75,000 - £120,000 per annum (dependent on experience and clearance level) Work Arrangement: Hybrid (Bristol or London) Security Requirement: Active UK Security Clearance (SC or DV) Role Overview Join a high-performing, interdisciplinary team focused on delivering critical digital products for Defence & Security clients. As Lead User Researcher, you'll champion user-centred insights while shaping research strategy, processes, and standards across enterprise-level programmes. Responsibilities Plan and facilitate user research activities -interviews, usability testing, workshops, surveys-to uncover user needs and behaviours across complex environments Develop and maintain research artefacts and outputs, including user personas, journey maps, experience maps, and … design recommendations Advocate for user needs throughout the lifecycle, partnering closely with designers, product owners, developers, and senior stakeholders Interpret, synthesise, and present actionable insights to non specialist and executive audiences Mentor and coach less experienced researchers to build research capability and consistency across teams Required Experience & Qualifications UK national with an active Developed Vetting (DV) or Security Check More ❯

Senior User Researcher £76,000 GBP Bonus Onsite WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Senior User Researcher Sector: Design, London Salary: Up to £76,000 + 10% Bonus Overview: This role leads user research in public service design, embedding user needs throughout the delivery lifecycle and shaping accessible services. Key … Responsibilities: Lead end-to-end user research across project phases. Apply qualitative and quantitative research methods. Translate insights into strategic service improvements. Work with cross-functional teams to validate design decisions. Champion accessibility and user-first approaches. Requirements: 8+ years in user research or service design. Strong portfolio of research-led design outcomes. Expertise in usability testing More ❯

User Researcher Requirements: Right to work in UK Must have an active Security Clearance Hybrid work Public sector experience Salary: 46k - 55k Company If you are ready to be a part of something truly impactful, join a renowned consultancy in a role within the business technology unit. Leveraging cutting-edge technologies and agile methodologies, you will help clients … evolve and stay ahead in today’s fast-moving landscape. As a User Researcher , you’ll join the ever-growing digital arm, where collaboration is at the heart of everything. You’ll be part of a passionate team dedicated to user-centred design and building digital services and products that truly make an impact. With opportunities to More ❯

User Researcher Requirements: Right to work in UK Must have an active Security Clearance Hybrid work Public sector experience Salary: 46k - 55k Company If you are ready to be a part of something truly impactful, join a renowned consultancy in a role within the business technology unit. Leveraging cutting-edge technologies and agile methodologies, you will help clients … evolve and stay ahead in today’s fast-moving landscape. As a User Researcher , you’ll join the ever-growing digital arm, where collaboration is at the heart of everything. You’ll be part of a passionate team dedicated to user-centred design and building digital services and products that truly make an impact. With opportunities to More ❯

s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design … digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with … in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding More ❯

s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design … digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with … in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding More ❯

s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design … digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with … in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding More ❯

Senior User Researcher 📍 London (Hybrid working) 💸 Up to £76,000 + 10% bonus + benefits 🕊️ Permanent | Human-Centred Design | Public Sector We’re hiring a Senior User Researcher to join a global design studio that’s redefining how people experience public services. You’ll lead research that puts people first—shaping accessible, meaningful services that deliver … deeply integrated. You'll work alongside designers, BAs, engineers and product teams to ground decisions in real insight. 💡 What you’ll be doing: Plan and lead end-to-end user research across Discovery, Alpha, Beta and Live phases Use mixed methods (depth interviews, usability testing, contextual inquiry, surveys) to surface insight Translate research into clear, actionable outputs—user journeys, personas, problem statements Guide backlog prioritisation and service decisions based on evidence Embed user feedback loops into agile delivery Communicate findings through reports, artefacts and stakeholder playback sessions Champion inclusive and accessible research aligned to GDS and WCAG standards Mentor junior researchers and help evolve the internal research practice 🧠 What you’ll bring: 8+ years in user More ❯

Senior User Researcher 📍 London (Hybrid working) 💸 Up to £76,000 + 10% bonus + benefits 🕊️ Permanent | Human-Centred Design | Public Sector We’re hiring a Senior User Researcher to join a global design studio that’s redefining how people experience public services. You’ll lead research that puts people first—shaping accessible, meaningful services that deliver … deeply integrated. You'll work alongside designers, BAs, engineers and product teams to ground decisions in real insight. 💡 What you’ll be doing: Plan and lead end-to-end user research across Discovery, Alpha, Beta and Live phases Use mixed methods (depth interviews, usability testing, contextual inquiry, surveys) to surface insight Translate research into clear, actionable outputs—user journeys, personas, problem statements Guide backlog prioritisation and service decisions based on evidence Embed user feedback loops into agile delivery Communicate findings through reports, artefacts and stakeholder playback sessions Champion inclusive and accessible research aligned to GDS and WCAG standards Mentor junior researchers and help evolve the internal research practice 🧠 What you’ll bring: 8+ years in user More ❯

part of HMRCs Chief Digital and Information Office (CDIO). We are responsible for managing all IT demand and change coming into CDIO, as part of this we ensure User Centred Design is at the heart of is at the heart of everything we do. This enables us to ensure the solutions we deliver help users succeed the first … time. Job descriptionAs a HMRC Senior Quantitative User Researcher, you will have the unique opportunity to work on some of the largest digital transformation programmes undertaken in Government and other sectors. You will ensure a good standard is maintained and developed for the optimization and experimentation strategy across HMRC and you will plan and help coordinate user research and performance analyst activities on complex multichannel services.? You will work on a multidisciplinary team including developers and other quant focused user researchers to provide support across HMRC for experimentation. You will help upskill colleagues in conducting good quality experimentation and quantitative research and ensure a high quality of work is produced by scrum teams across HMRC. More ❯

part of HMRCs Chief Digital and Information Office (CDIO). We are responsible for managing all IT demand and change coming into CDIO, as part of this we ensure User Centred Design is at the heart of is at the heart of everything we do. This enables us to ensure the solutions we deliver help users succeed the first … time. Job description As a HMRC Senior Quantitative User Researcher, you will have the unique opportunity to work on some of the largest digital transformation programmes undertaken in Government and other sectors. You will ensure a good standard is maintained and developed for the optimization and experimentation strategy across HMRC and you will plan and help coordinate user research and performance analyst activities on complex multichannel services.? You will work on a multidisciplinary team including developers and other quant focused user researchers to provide support across HMRC for experimentation. You will help upskill colleagues in conducting good quality experimentation and quantitative research and ensure a high quality of work is produced by scrum teams across HMRC. More ❯

part of HMRCs Chief Digital and Information Office (CDIO). We are responsible for managing all IT demand and change coming into CDIO, as part of this we ensure User Centred Design is at the heart of is at the heart of everything we do. This enables us to ensure the solutions we deliver help users succeed the first … time. Job description As a HMRC Senior Quantitative User Researcher, you will have the unique opportunity to work on some of the largest digital transformation programmes undertaken in Government and other sectors. You will ensure a good standard is maintained and developed for the optimization and experimentation strategy across HMRC and you will plan and help coordinate user research and performance analyst activities on complex multichannel services.? You will work on a multidisciplinary team including developers and other quant focused user researchers to provide support across HMRC for experimentation. You will help upskill colleagues in conducting good quality experimentation and quantitative research and ensure a high quality of work is produced by scrum teams across HMRC. More ❯

Job Title: Design Researcher/User Researcher Location: Bristol Harbourside (Hybrid – 2 days onsite per week) Contract Length: 12 months (potential for extension) Day Rate: £300-£600 (via umbrella or EC) Client: A leading UK financial institution Are you passionate about driving user-centred design in a large-scale digital environment? We're looking for an … experienced Design Researcher to join a collaborative digital team working on some of the most important services in UK financial technology. This is a fantastic opportunity to apply your research skills in shaping strategic digital experiences used by millions. What you’ll be doing: Leading both generative and evaluative research to inform product development Collaborating with multidisciplinary agile teams … across discovery and delivery phases Developing and managing research strategies that align with user needs and business outcomes Advocating for the user by facilitating workshops, sharing insights, and embedding research within product culture Building strong stakeholder relationships and helping research become a "team sport" What we’re looking for: Extensive experience in UX, User, or Design Research More ❯