Financial Services, Banking, or any other heavily regulated industry. Knowledge of Consumer Duty guidelines and Accessibility Best Practice Principles. Experience in both qualitative and quantitative research methodologies Familiarity with UserZoom & Figjam or equivalent tools. Proven experience leading and running research studies and programmes involving other researchers. This is a full-time, permanent, hybrid role, with only 2 days per month More ❯
Financial Services, Banking, or any other heavily regulated industry. Knowledge of Consumer Duty guidelines and Accessibility Best Practice Principles. Experience in both qualitative and quantitative research methodologies Familiarity with UserZoom & Figjam or equivalent tools. Proven experience leading and running research studies and programmes involving other researchers. This is a full-time, permanent, hybrid role, with only 2 days per month More ❯
Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Forward Role
research teams in fast-paced digital environments Deep expertise in qualitative and quantitative methods—interviews, usability testing, surveys, journey mapping, personas, etc. Strong command of tools such as UserTesting, UserZoom, Hotjar, ContentSquare, or similar A collaborative approach and track record of working closely with product, design, dev, and brand teams Passion for accessibility and inclusive research—ideally with hands-on More ❯
London, England, United Kingdom Hybrid / WFH Options
Forward Role
research teams in fast-paced digital environments Deep expertise in qualitative and quantitative methods—interviews, usability testing, surveys, journey mapping, personas, etc. Strong command of tools such as UserTesting, UserZoom, Hotjar, ContentSquare, or similar A collaborative approach and track record of working closely with product, design, dev, and brand teams Passion for accessibility and inclusive research—ideally with hands-on More ❯
connect with their audiences naturally and organically through an experience that is uniquely, and intentionally human. A trusted company by top brands for 15+ years, UserTesting, recently merged with UserZoom, has over 3,400 customers in 50 countries, including 75 of the Fortune 100 companies. Joining our team means being part of a passionate group focused on transforming how companies More ❯
connect with their audiences naturally and organically through an experience that is uniquely, and intentionally human. A trusted company by top brands for 15+ years, UserTesting, recently merged with UserZoom, has over 3,400 customers in 50 countries, including 75 of the Fortune 100 companies. Joining our team means being part of a passionate group focused on transforming how companies More ❯
connect with their audiences naturally and organically through an experience that is uniquely, and intentionally human. A trusted company by top brands for 15+ years, UserTesting, recently merged with UserZoom, has over 3,400 customers in 50 countries, including 75 of the Fortune 100 companies. Joining our team means being part of a passionate group focused on transforming how companies More ❯