Welsh Speaking Customer Service Advisor
chester, north west england, United Kingdom
NEC Software Solutions
Location: Wrexham, UK Full time 37.5 hours a week Service details: NEC manage the Discretionary Assistance Fund (DAF) on behalf of our client the Welsh Government. The DAF team award clients with cash, grants and white goods to individuals experiencing financial hardship. Our core function is to verify and … assistance grants and process applications accordingly. Comply with Processing Services Customer Charter when dealing with all incoming and outbound calls. In both English and Welsh Work as part of the team in achieving targets set by the Service Manager. Deal with incoming and outgoing correspondence relating to Local Welfare … to enquiries from clients, citizens, and internal colleagues in a positive and professional manner. Act as a key deliverer of the DAF contract. Qualifications Welsh Language speaker - Conversional level. Additional Information We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you More ❯
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