a logical thought process. A successful candidate would be forward thinking, patient, able to simply explain technical issues to non-technical staff, and have good working knowledge of Windows10, Windows 11, and Android operating systems. About us At Harrogate and District NHS Foundation Trust we provide 'outstanding' care to both our patients and … and interpersonal skills, in person, verbal and written. Experience of Active Directory user and computer management Knowledge of Microsoft Office products including O365 Knowledge of Microsoft Operating Systems, Windows10, 11 and Android smart phones Desirable Understanding of ITIL process and procedure Knowledge of technologies such as PC peripherals, laptops, tablets & mobile phones Knowledge & experience of … into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants. Employer details Employer name Harrogate More ❯
and taking ownership of tasks allocated to you, escalating issues to 2nd and 3rd Line Support. Your day to day will include: Dealing with Microsoft operating systems (e.g. Windows 11, Windows server, Microsoft Office 365), networking and Active Directory Troubleshooting MS Office, antivirus software Analysing, prioritising and fixing all requests for both Head Office and Field … deployment and patch management Asset and inventory management What we need from you: Proven experience working in a Service Desk function/1st Line Support Strong expertise in Windows10/11 Proven experience with MS Office 365 Ability to work independently on 2nd line technical issues Strong understanding of Active Directory administration Expertise in Microsoft … change management processes within an ITIL-based service environment. Security awareness and best practices – Understanding of cybersecurity fundamentals, MFA, endpoint security solutions, and compliance requirements. Proven experience in Windows10/11 Understanding and or knowledge of HaloITSM Good understanding of configuration of Active Directory Experience of Remote Access tools such as Log Me In Good More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom
Circle Group
progression? From day one, you will be assisting this leading healthcare organisation in a handful of projects including migrations from on-prem to 365 tenants, and migrations from Windows10 to 11. This is a practical role ideal for someone who thrives on problem-solving, enjoys working with diverse technologies, and is eager to expand their … skills in infrastructure. Key Skills required: Windows Server Active Directory, Windows10-11 Administration of Microsoft 365 Group Policy (DNS/DHCP) Familiar with virtualisation platforms Understanding of networking fundamentals and firewalls Veeam Full UK Drivers licence Desirable: Modern Workplace products: Intune, Entra Familiarity of VoIP telephony systems Here you'll be joining an … For further details and to apply, please send your up to date CV to peter.hutchins @ circlerecruitment.com for a confidential chat. Key words: IT Infrastructure, IT Support, IT Engineer Windows Server, Office 365, Azure, Intune, Network, networking Commutable from Northampton, Milton Keynes, Wellingborough, Daventry, Bedford, Kettering, Corby Circle Recruitment is acting as an Employment Agency in relation to this More ❯
activities will involve troubleshooting service desk tickets efficiently while maintaining high levels of customer satisfaction. You will be responsible for supporting a wide range of IT systems including Windows operating environments (Windows10 & 11), Office 365 applications, mobile devices (Android/Apple), VPNs, multi-factor authentication tools, Exchange email services and more. In addition … vulnerable individuals. What you bring: * Demonstrated experience providing high-level technical support in a Service Desk or Information Systems environment with particular expertise in Microsoft technologies such as Windows10 & 11 operating systems and Office 365 suite.* Proven ability to rapidly establish credibility with customers by identifying queries quickly and responding with appropriate solutions that meet More ❯
Job title: Desktop Team Leader - Trading Client: Elite FinTech/HFT Firm Salary: £90,000-£140,000 + Bonus Location: London/Hybrid Skills: Windows10/11, Windows Server, Office365, Azure, PowerShell, People Management The role: My client are seeking an Engineer turned Manager to Lead a globally dispersed Desktop Support team, in … candidate will stem from a similar environment Essential skills: Experience running a team of Support/Desktop Analyst’s Broad 2nd Line Support experience Strong Microsoft orientated skillset – Windows10/11, AD, Office365 etc. Ability to communicate at all levels Strong experience with PowerShell Please apply ASAP for more information. More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Hunter Bond
Job title: Desktop Team Leader - Trading Client: Elite FinTech/HFT Firm Salary: £90,000-£140,000 + Bonus Location: London/Hybrid Skills: Windows10/11, Windows Server, Office365, Azure, PowerShell, People Management The role: My client are seeking an Engineer turned Manager to Lead a globally dispersed Desktop Support team, in … candidate will stem from a similar environment Essential skills: Experience running a team of Support/Desktop Analyst’s Broad 2nd Line Support experience Strong Microsoft orientated skillset – Windows10/11, AD, Office365 etc. Ability to communicate at all levels Strong experience with PowerShell Please apply ASAP for more information. More ❯
of infrastructure initiatives across the business. What will you need? * Previous experience in a senior IT support role with team leadership or mentoring responsibilities * Strong technical knowledge of Windows10/11, Microsoft 365 (Exchange, Teams, SharePoint, OneDrive), and Intune * Experience managing user accounts and access via Active Directory, Azure AD, and Okta * Solid understanding of … to . By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS - IT Support, Service Desk, Team Leader, Windows10/11, Microsoft 365, Intune, Active Directory, Azure AD, Okta, Networking, TCP/IP, DNS, DHCP, VPN, Firewall, ITIL, SLA Management, Helpdesk, Infrastructure, CompTIA. More ❯
of infrastructure initiatives across the business. What will you need? • Previous experience in a senior IT support role with team leadership or mentoring responsibilities • Strong technical knowledge of Windows10/11, Microsoft 365 (Exchange, Teams, SharePoint, OneDrive), and Intune • Experience managing user accounts and access via Active Directory, Azure AD, and Okta • Solid understanding of … oliver.light@searchability.com. By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS – IT Support, Service Desk, Team Leader, Windows10/11, Microsoft 365, Intune, Active Directory, Azure AD, Okta, Networking, TCP/IP, DNS, DHCP, VPN, Firewall, ITIL, SLA Management, Helpdesk, Infrastructure, CompTIA. More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Soldo
the lookout for opportunities to gain efficiencies and actively contribute to the improvement and documentation of IT departmental processes and procedures. Responsibilities You will support multiple platforms including Windows10/11 and Linux laptops, MacBooks, Android and iOS mobile devices, virtual desktops, videoconferencing equipment, and Microsoft Office 365 desktop and mobile applications. You will perform … someone who must have Commercial experience in a customer-facing role supporting end user compute services, as a desktop support analyst or support technician. Proven experience working with Windows10, Azure, Microsoft 365, and Intune is essential. Certification for Azure technologies is highly desirable. Mac device and MacOS experience is highly desirable. Experience administering JAMF to More ❯
the lookout for opportunities to gain efficiencies and actively contribute to the improvement and documentation of IT departmental processes and procedures. Responsibilities You will support multiple platforms including Windows10/11 and Linux laptops, MacBooks, Android and iOS mobile devices, virtual desktops, videoconferencing equipment, and Microsoft Office 365 desktop and mobile applications. You will perform … someone who must have Commercial experience in a customer-facing role supporting end user compute services, as a desktop support analyst or support technician. Proven experience working with Windows10, Azure, Microsoft 365, and Intune is essential. Certification for Azure technologies is highly desirable. Mac device and MacOS experience is highly desirable. Experience administering JAMF to More ❯
EC2, ECS, S3, ALB, Terraform, RDS, and Backups. 2–5 years of experience in IT support or systems administration (a startup or fast-paced environment a plus). Windows10, macOS, iOS, Desktop, Hardware, PC imaging, Windows10, Imaging, Active Directory, Help Desk Management. Familiarity with SaaS tools (Google Workspace, Okta, Zoom More ❯
EC2, ECS, S3, ALB, Terraform, RDS, and Backups. 2–5 years of experience in IT support or systems administration (a startup or fast-paced environment a plus). Windows10, macOS, iOS, Desktop, Hardware, PC imaging, Windows10, Imaging, Active Directory, Help Desk Management. Familiarity with SaaS tools (Google Workspace, Okta, Zoom More ❯
test plans, schedules, and resource models. Oversee functional, regression, integration, UAT, and performance testing. Manage test environments, data, automation frameworks, and tooling. Ensure coverage across EUC technologies including Windows10/11, Microsoft 365, collaboration tools, and VDI platforms. Lead defect management, triage, and resolution processes. Provide clear reporting on test progress, risks, and issues to … Looking For We would love to hear from you if you have: Proven experience as a Test Manager in enterprise-scale IT environments. Strong background in EUC technologies (Windows10/11, M365, AD, SCCM/Intune, VDI platforms). Hands-on expertise with test management tools (Jira, Azure DevOps, HP ALM). Experience in test … Test Manager certification (or equivalent). Experience in EUC transformation programmes (e.g. OS migration, VDI rollout, M365 adoption). Knowledge of cloud-based EUC solutions (Azure Virtual Desktop, Windows 365). Familiarity with ITIL-aligned change management and governance. As a people-first organisation, we want our people grow and develop with us. So, if you do not More ❯
test plans, schedules, and resource models. Oversee functional, regression, integration, UAT, and performance testing. Manage test environments, data, automation frameworks, and tooling. Ensure coverage across EUC technologies including Windows10/11, Microsoft 365, collaboration tools, and VDI platforms. Lead defect management, triage, and resolution processes. Provide clear reporting on test progress, risks, and issues to … Looking For We would love to hear from you if you have: Proven experience as a Test Manager in enterprise-scale IT environments. Strong background in EUC technologies (Windows10/11, M365, AD, SCCM/Intune, VDI platforms). Hands-on expertise with test management tools (Jira, Azure DevOps, HP ALM). Experience in test … Test Manager certification (or equivalent). Experience in EUC transformation programmes (e.g. OS migration, VDI rollout, M365 adoption). Knowledge of cloud-based EUC solutions (Azure Virtual Desktop, Windows 365). Familiarity with ITIL-aligned change management and governance. As a people-first organisation, we want our people grow and develop with us. So, if you do not More ❯
exceptional first-contact support to a diverse client base. Key Responsibilities: First point of contact for all support requests (phone, email, ticketing system) Remote troubleshooting and resolution across: Windows10/11 desktops & laptops Microsoft 365 (Exchange Online, Teams, OneDrive, SharePoint) Printers, basic networking, and telephony systems Active Directory tasks (password resets, user creation) Ticket logging … Clear client communication and accurate documentation New user onboarding and IT asset preparation Contribution to service improvement initiatives Essential Requirements: Minimum 1 year MSP experience Strong knowledge of Windows10/11, Microsoft 365, and Active Directory Solid grasp of networking basics (DNS, DHCP, IP) Excellent communication and customer service skills Strong time management and prioritisation More ❯
desk activity and project-based improvement work. Key responsibilities: Provide hands-on 1st and 2nd line support to business users across all levels of seniority Support Microsoft 365, Windows10/11, Active Directory, and Exchange Online environments Manage incidents, requests, and access control through the ITSM platform Assist with joiners/movers/leavers processes … Skills & Experience 1-3 years' experience in a service desk or IT support role Proven ability to deliver support in financial services or corporate environments Strong knowledge of Windows10/11, O365, Active Directory, and Exchange Online Exposure to Intune, DNS, DHCP, and Group Policy desirable Excellent communication skills and the ability to stay composed More ❯
remote support across a range of technologies. Key Responsibilities Provide Level 1 and Level 2 technical support for hardware, software, and network issues Deliver end-user support across Windows10 and Microsoft Office environments Build and configure new laptops, including imaging and deployment Diagnose and resolve desktop hardware faults Provide mobile support (iOS and Android) Offer … support Maintain a high standard of customer service and timely issue resolution Requirements Proven background in IT support within a corporate or enterprise environment Strong technical knowledge of Windows10, Microsoft Office Suite, and standard desktop technologies Experience with imaging processes and hardware builds Familiarity with mobile device and printer support Excellent communication and interpersonal skills More ❯
Basingstoke, Hampshire, South East, United Kingdom Hybrid/Remote Options
Corriculo Ltd
covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft environment based-around core technology including Windows10, Office 365 and Active Directory. The Support Analyst/Service Desk Analyst will be based in the office up to 5 days week, but with the … I need? Some prior commercial experience of providing 1st line desktop support, with a demonstrably strong customer manner Experience with a variety of Microsoft operating systems - ideally including Windows10 and/or O365 Experience with Active Directory – new user creation/account administration - would be highly advantageous The list above is important, but not as More ❯
Responsibilities: Provide L2/L2.5 level support for end-user issues via call, email, or chat. Troubleshoot and resolve issues related to desktop/laptop hardware, operating systems (Windows10/11/macOS), and applications. Ensure timely prioritization and escalation of incidents to internal and external stakeholders. Act as a single point of contact for … banking and high-profile clients. Exhibit strong professionalism and customer service skills in all interactions. Required Skills : Strong knowledge of desktop/laptop hardware and desktop operating systems (Windows10/11/macOS). Experience providing L2/L2.5 support in enterprise environments. Proficiency in remote desktop support tools and enterprise ticketing systems. Hands-on More ❯
Responsibilities: Provide L2/L2.5 level support for end-user issues via call, email, or chat. Troubleshoot and resolve issues related to desktop/laptop hardware, operating systems (Windows10/11/macOS), and applications. Ensure timely prioritization and escalation of incidents to internal and external stakeholders. Act as a single point of contact for … banking and high-profile clients. Exhibit strong professionalism and customer service skills in all interactions. Required Skills : Strong knowledge of desktop/laptop hardware and desktop operating systems (Windows10/11/macOS). Experience providing L2/L2.5 support in enterprise environments. Proficiency in remote desktop support tools and enterprise ticketing systems. Hands-on More ❯
contribute to key projects across 2 sites. Working closely with the Multi-Site Network Manager, you’ll be instrumental in keeping the school’s technology running smoothly — from Windows and Apple networks to Google Classroom, AV systems, and infrastructure maintenance. Location: Ealing, West London Long term Contract role - full-time (35 hours per week) Salary – equivalent to … Responsibilities Provide 1st and 2nd line IT support to staff and students, both remotely and in person. Manage helpdesk tickets in line with agreed SLAs. Support and maintain Windows 11 devices in a Microsoft Active Directory Server 2019/22 environment. Administer Google Workspace and Google Classroom platforms. Maintain and update IT asset registers and system documentation. Install … experience. Microsoft Certified Professional (MCP), CompTIA, or similar certification desirable. Proven experience in a Microsoft-based network environment and in an IT helpdesk role. Strong technical knowledge of Windows Server, Windows10/11, Microsoft 365, and networking fundamentals (DNS, DHCP, IP, Wi-Fi). Experience with Google Workspace, Apple networks, Capita SIMS.Net, Cisco More ❯
and network issues promptly and efficiently. Install, configure and maintain operating systems, applications and equipment (including PCs, laptops, screens and peripherals). Support the setup and maintenance of Windows-based systems, including Windows 7, 10, and 11 (Embedded). Ensure all IT assets are tracked, maintained and documented accurately. Remote fault resolution via various … building. Skills and Qualifications: Full UK Driving Licence. Computer literate and experience providing hands-on IT support (1st/2nd line). Computer networking skills. Excellent knowledge of Windows OS (Windows 7, 10 & 11 Embedded). CompTIA A+, Network+, or Microsoft certifications (MCP/MCSA). Experienced in problem solving, especially with ISPs (ADSL More ❯
Farringdon, Exeter, Devon, England, United Kingdom
First Military Recruitment
and network issues promptly and efficiently. Install, configure and maintain operating systems, applications and equipment (including PCs, laptops, screens and peripherals). Support the setup and maintenance of Windows-based systems, including Windows 7, 10, and 11 (Embedded). Ensure all IT assets are tracked, maintained and documented accurately. Remote fault resolution via various … building. Skills and Qualifications: Full UK Driving Licence. Computer literate and experience providing hands-on IT support (1st/2nd line). Computer networking skills. Excellent knowledge of Windows OS (Windows 7, 10 & 11 Embedded). CompTIA A+, Network+, or Microsoft certifications (MCP/MCSA). Experienced in problem solving, especially with ISPs (ADSL More ❯
Borehamwood, Hertfordshire, South East, United Kingdom Hybrid/Remote Options
Interaction - Letchworth
for escalated issues from 1st and 2nd Line Engineers. Troubleshooting, maintaining, and improving client IT infrastructure across servers, networks, hardware, cloud platforms, and software. Supporting environments built on Windows Server, Microsoft 365, Azure, VMware, and more. Collaborating closely with colleagues to deliver a seamless service experience. Managing your own workload, solving problems efficiently, and working to meet team … internal processes and documentation as we grow. What Youll Bring A degree in Computer Science/IT or equivalent hands-on experience. Solid knowledge of technologies such as Windows Server, AD, networking, virtualisation, cloud platforms, and backup solutions. Experience working in an MSP environment (essential). Strong familiarity with Windows Server 2012+, Windows10More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid/Remote Options
Interaction Recruitment
for escalated issues from 1st and 2nd Line Engineers. Troubleshooting, maintaining, and improving client IT infrastructure across servers, networks, hardware, cloud platforms, and software. Supporting environments built on Windows Server, Microsoft 365, Azure, VMware, and more. Collaborating closely with colleagues to deliver a seamless service experience. Managing your own workload, solving problems efficiently, and working to meet team … processes and documentation as we grow. What You’ll Bring A degree in Computer Science/IT or equivalent hands-on experience. Solid knowledge of technologies such as Windows Server, AD, networking, virtualisation, cloud platforms, and backup solutions. Experience working in an MSP environment (essential). Strong familiarity with Windows Server 2012+, Windows10More ❯