Service Desk Analyst
- Hiring Organisation
- Armstrong Knight
- Location
- Shoreditch, London, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 - £40,000 per annum
prioritise and manage incidents and service requests. Troubleshoot hardware, software and networking issues. Build, configure and deploy laptops and desktops. Support Microsoft 365, Windows 10/11 and Active Directory. Manage user accounts, permissions and password resets. Support meeting room technology and AV equipment. Escalate complex … enjoy solving problems while delivering exceptional customer service. You'll ideally have experience with: Service Desk/IT Support/Helpdesk experience. Windows 10 & Windows 11. Microsoft 365. Active Directory & Azure Active Directory. Intune (desirable). Exchange Online. Networking fundamentals (DNS, DHCP, TCP/ ...