London, South East, England, United Kingdom Hybrid/Remote Options
IDEX Consulting Ltd
from home Key Responsibilities Working directly with team members across the business, you will assist with: 1st Line Support & IT Operations Providing 1-to-1 support in a MicrosoftWindows environment Hardware and software troubleshooting Supporting Windows10/11 and Windows Server 2019+ Maintaining Windows updates O365 and Azure … helpdesk Interest in learning new technologies and developing professionally Ability to prioritise tasks and maintain accuracy and reliability Proactive, positive attitude Technical Environment You'll gain exposure to: Windows Server 2019/2020 Windows10 Pro/Windows 11 Clustered Hyper-V Dell EMC SAN VEEAM ESET Protection Mimecast HP Aruba switches … or contact us for a confidential discussion. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our More ❯
King's Lynn, Norfolk, England, United Kingdom Hybrid/Remote Options
Opus People Solutions
going through a fantastic time of change and growth. As the first point of contact for ICT issues, you will provide vital first-line support for Microsoft 365, Windows10/11, and user account management. You'll play a key role in ensuring systems run smoothly, supporting staff productivity, and maintaining ICT security standards. Graduates … service requests. Administer and support Microsoft 365 applications (Teams, Outlook, Word, Excel, Exchange). Manage user accounts and permissions via Active Directory/Entra ID. Configure and deploy Windows10/11 devices, including Intune-enrolled endpoints. Maintain ICT asset records and ensure accurate inventory management. Support the rollout of desktop applications and approved software. Assist … Experience in ICT user support within a Service Desk environment OR a relevant degree, as the client will offer training Strong understanding of Microsoft 365 administration. Knowledge of Windows10/11 operating systems. Experience with Active Directory/Entra ID. Awareness of cybersecurity best practices. Excellent communication, customer service, and problem-solving skills. Desirable Knowledge More ❯
a logical thought process. A successful candidate would be forward thinking, patient, able to simply explain technical issues to non-technical staff, and have good working knowledge of Windows10, Windows 11, and Android operating systems. About us At Harrogate and District NHS Foundation Trust we provide 'outstanding' care to both our patients and … and interpersonal skills, in person, verbal and written. Experience of Active Directory user and computer management Knowledge of Microsoft Office products including O365 Knowledge of Microsoft Operating Systems, Windows10, 11 and Android smart phones Desirable Understanding of ITIL process and procedure Knowledge of technologies such as PC peripherals, laptops, tablets & mobile phones Knowledge & experience of … into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants. Employer details Employer name Harrogate More ❯
and taking ownership of tasks allocated to you, escalating issues to 2nd and 3rd Line Support. Your day to day will include: Dealing with Microsoft operating systems (e.g. Windows 11, Windows server, Microsoft Office 365), networking and Active Directory Troubleshooting MS Office, antivirus software Analysing, prioritising and fixing all requests for both Head Office and Field … deployment and patch management Asset and inventory management What we need from you: Proven experience working in a Service Desk function/1st Line Support Strong expertise in Windows10/11 Proven experience with MS Office 365 Ability to work independently on 2nd line technical issues Strong understanding of Active Directory administration Expertise in Microsoft … change management processes within an ITIL-based service environment. Security awareness and best practices – Understanding of cybersecurity fundamentals, MFA, endpoint security solutions, and compliance requirements. Proven experience in Windows10/11 Understanding and or knowledge of HaloITSM Good understanding of configuration of Active Directory Experience of Remote Access tools such as Log Me In Good More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom
Circle Group
progression? From day one, you will be assisting this leading healthcare organisation in a handful of projects including migrations from on-prem to 365 tenants, and migrations from Windows10 to 11. This is a practical role ideal for someone who thrives on problem-solving, enjoys working with diverse technologies, and is eager to expand their … skills in infrastructure. Key Skills required: Windows Server Active Directory, Windows10-11 Administration of Microsoft 365 Group Policy (DNS/DHCP) Familiar with virtualisation platforms Understanding of networking fundamentals and firewalls Veeam Full UK Drivers licence Desirable: Modern Workplace products: Intune, Entra Familiarity of VoIP telephony systems Here you'll be joining an … For further details and to apply, please send your up to date CV to peter.hutchins @ circlerecruitment.com for a confidential chat. Key words: IT Infrastructure, IT Support, IT Engineer Windows Server, Office 365, Azure, Intune, Network, networking Commutable from Northampton, Milton Keynes, Wellingborough, Daventry, Bedford, Kettering, Corby Circle Recruitment is acting as an Employment Agency in relation to this More ❯
activities will involve troubleshooting service desk tickets efficiently while maintaining high levels of customer satisfaction. You will be responsible for supporting a wide range of IT systems including Windows operating environments (Windows10 & 11), Office 365 applications, mobile devices (Android/Apple), VPNs, multi-factor authentication tools, Exchange email services and more. In addition … vulnerable individuals. What you bring: * Demonstrated experience providing high-level technical support in a Service Desk or Information Systems environment with particular expertise in Microsoft technologies such as Windows10 & 11 operating systems and Office 365 suite.* Proven ability to rapidly establish credibility with customers by identifying queries quickly and responding with appropriate solutions that meet More ❯
be doing Providing day-to-day 1st line IT support to staff across several school sites Responding quickly to classroom and office IT issues Supporting, installing, and maintaining Windows10/11 devices, printers, AV equipment and peripheral hardware Installing, configuring, and testing new ICT equipment, cabling, and network components Monitoring system performance and resolving software … to the schools What we are looking for Experience providing IT support within schools or the wider education sector (essential) Strong knowledge of: Microsoft Office/Microsoft 365 Windows10/11 Windows Server (e.g. Server 2016 or later) Wired and wireless LAN technologies Excellent communication skills and the ability to build strong relationships More ❯
of infrastructure initiatives across the business. What will you need? * Previous experience in a senior IT support role with team leadership or mentoring responsibilities * Strong technical knowledge of Windows10/11, Microsoft 365 (Exchange, Teams, SharePoint, OneDrive), and Intune * Experience managing user accounts and access via Active Directory, Azure AD, and Okta * Solid understanding of … to . By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS - IT Support, Service Desk, Team Leader, Windows10/11, Microsoft 365, Intune, Active Directory, Azure AD, Okta, Networking, TCP/IP, DNS, DHCP, VPN, Firewall, ITIL, SLA Management, Helpdesk, Infrastructure, CompTIA. More ❯
and small project work as the business continues upgrading systems and improving processes. Key Responsibilities Provide 1st & 2nd line support across desktops, laptops, mobile devices and applications Troubleshoot Windows10/11, Microsoft 365 apps (Teams, OneDrive, Exchange Online) Manage tickets and resolve issues within agreed SLAs Administer Active Directory/Entra ID (user accounts, groups … permissions) Support basic networking (DNS, DHCP, Wi-Fi, connectivity issues) Deploy and configure Windows devices to standard builds Support telephony/VoIP issues Assist with upgrade and rollout projects Maintain documentation and follow internal processes What We're Looking For You should have experience in a 1st/2nd line support role and be confident working independently and … as part of a team. Essential: Solid Windows10/11 support experience Strong knowledge of Microsoft 365 (Teams, Exchange, OneDrive) Good Active Directory experience (resetting passwords, creating users, permissions, groups) Understanding of networking basics: DNS, DHCP, firewalls, Wi-Fi, subnets Experience handling tickets in a structured support environment Confident communicator with a customer-first mindset More ❯
exceptional first-contact support to a diverse client base. Key Responsibilities: First point of contact for all support requests (phone, email, ticketing system) Remote troubleshooting and resolution across: Windows10/11 desktops & laptops Microsoft 365 (Exchange Online, Teams, OneDrive, SharePoint) Printers, basic networking, and telephony systems Active Directory tasks (password resets, user creation) Ticket logging … Clear client communication and accurate documentation New user onboarding and IT asset preparation Contribution to service improvement initiatives Essential Requirements: Minimum 1 year MSP experience Strong knowledge of Windows10/11, Microsoft 365, and Active Directory Solid grasp of networking basics (DNS, DHCP, IP) Excellent communication and customer service skills Strong time management and prioritisation More ❯
GL12, Bradley, Gloucestershire, United Kingdom Hybrid/Remote Options
Renishaw plc
support our company and help us to deliver well, having opportunities to grow and develop their own experience and technical skills. The successful candidate will provide support for Windows10 & 11 PCs on both desktop and mobile PC hardware (along with the applications installed on them) and also print devices that include both laser and thermal … diligent IT support to Renishaw employees Implement and develop systems following defined standards and procedures Keep abreast of current technologies and working practices Key requirements Good knowledge of Windows10 and 11 Basic understanding of TCP/IP and networking Knowledge of PC hardware The ability to support a variety of PC software packages Full UK More ❯
Basingstoke, Hampshire, South East, United Kingdom Hybrid/Remote Options
Corriculo Ltd
covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft environment based-around core technology including Windows10, Office 365 and Active Directory. The Support Analyst/Service Desk Analyst will be based in the office up to 5 days week, but with the … I need? Some prior commercial experience of providing 1st line desktop support, with a demonstrably strong customer manner Experience with a variety of Microsoft operating systems - ideally including Windows10 and/or O365 Experience with Active Directory – new user creation/account administration - would be highly advantageous The list above is important, but not as More ❯
contribute to key projects across 2 sites. Working closely with the Multi-Site Network Manager, you’ll be instrumental in keeping the school’s technology running smoothly — from Windows and Apple networks to Google Classroom, AV systems, and infrastructure maintenance. Location: Ealing, West London Long term Contract role - full-time (35 hours per week) Salary – equivalent to … Responsibilities Provide 1st and 2nd line IT support to staff and students, both remotely and in person. Manage helpdesk tickets in line with agreed SLAs. Support and maintain Windows 11 devices in a Microsoft Active Directory Server 2019/22 environment. Administer Google Workspace and Google Classroom platforms. Maintain and update IT asset registers and system documentation. Install … experience. Microsoft Certified Professional (MCP), CompTIA, or similar certification desirable. Proven experience in a Microsoft-based network environment and in an IT helpdesk role. Strong technical knowledge of Windows Server, Windows10/11, Microsoft 365, and networking fundamentals (DNS, DHCP, IP, Wi-Fi). Experience with Google Workspace, Apple networks, Capita SIMS.Net, Cisco More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid/Remote Options
Interaction Recruitment
for escalated issues from 1st and 2nd Line Engineers. Troubleshooting, maintaining, and improving client IT infrastructure across servers, networks, hardware, cloud platforms, and software. Supporting environments built on Windows Server, Microsoft 365, Azure, VMware, and more. Collaborating closely with colleagues to deliver a seamless service experience. Managing your own workload, solving problems efficiently, and working to meet team … processes and documentation as we grow. What You’ll Bring A degree in Computer Science/IT or equivalent hands-on experience. Solid knowledge of technologies such as Windows Server, AD, networking, virtualisation, cloud platforms, and backup solutions. Experience working in an MSP environment (essential). Strong familiarity with Windows Server 2012+, Windows10More ❯
and network issues promptly and efficiently. Install, configure and maintain operating systems, applications and equipment (including PCs, laptops, screens and peripherals). Support the setup and maintenance of Windows-based systems, including Windows 7, 10, and 11 (Embedded). Ensure all IT assets are tracked, maintained and documented accurately. Remote fault resolution via various … building. Skills and Qualifications: Full UK Driving Licence. Computer literate and experience providing hands-on IT support (1st/2nd line). Computer networking skills. Excellent knowledge of Windows OS (Windows 7, 10 & 11 Embedded). CompTIA A+, Network+, or Microsoft certifications (MCP/MCSA). Experienced in problem solving, especially with ISPs (ADSL More ❯
Farringdon, Exeter, Devon, England, United Kingdom
First Military Recruitment
and network issues promptly and efficiently. Install, configure and maintain operating systems, applications and equipment (including PCs, laptops, screens and peripherals). Support the setup and maintenance of Windows-based systems, including Windows 7, 10, and 11 (Embedded). Ensure all IT assets are tracked, maintained and documented accurately. Remote fault resolution via various … building. Skills and Qualifications: Full UK Driving Licence. Computer literate and experience providing hands-on IT support (1st/2nd line). Computer networking skills. Excellent knowledge of Windows OS (Windows 7, 10 & 11 Embedded). CompTIA A+, Network+, or Microsoft certifications (MCP/MCSA). Experienced in problem solving, especially with ISPs (ADSL More ❯
and initiatives, including identifying areas for improvement in processes and technologies. Required Skills and Experience Technical Skills: Operating Systems: Strong knowledge of Server and Desktop operating systems (e.g., Windows10/11, Windows Server 2016/2019/2022, MacOS). Networking: Good understanding of networking concepts such as DNS, DHCP, VLANs, VPNs, and More ❯
Responsibilities Act as the primary escalation point for complex incidents and service requests from the 1st line team. Diagnose and resolve technical issues across Microsoft-based systems including: Windows10/11, Windows Server Microsoft 365 suite (Exchange Online, SharePoint, Teams, OneDrive) Active Directory (user management, group policies, permissions) Azure AD and Intune (device More ❯
Responsibilities Act as the primary escalation point for complex incidents and service requests from the 1st line team. Diagnose and resolve technical issues across Microsoft-based systems including: Windows10/11, Windows Server Microsoft 365 suite (Exchange Online, SharePoint, Teams, OneDrive) Active Directory (user management, group policies, permissions) Azure AD and Intune (device More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid/Remote Options
Interaction Recruitment
troubleshooting, and repairing IT infrastructure, cloud, hardware, software, and networking systems for clients. Qualifications · A bachelors degree in computer science, Information Technology, or equivalent work experience · Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technologies (LAN, WAN, and WLAN), Cloud technologies (Microsoft Azure and/or AWS), Active Directory, Remote Desktop Services, and Terminal Services · Experience … with operating systems including Windows Server 2012+ and Windows10 · Experience with PowerShell and scripting languages is a plus. · Exceptional communication skills, with the ability to communicate technical information to non-technical individuals. · Experience in an MSP environment is preferred. · Relevant IT certifications such as MCSA, MCSE, CCNP, or equivalent experience is preferred. · Ability … and switching o Office 365 o Enterprise Mobility & Security including Intune and Azure AD o Wireless Networking o Server hardware o Virtualisation technologies: VMware, vSphere, Zerto o MS Windows Server Hyper-V o Azure o Active Directory o Exchange and Exchange Online o SQL o Teams o SharePoint o Anti-Virus technologies including Bitdefender. You will be coming More ❯
Oxford, Oxfordshire, South East, United Kingdom Hybrid/Remote Options
Nextech Group Limited
learning and developing your knowledge and skills maintaining a keen interest and passion for IT. Skill Requirements: * Proven experience in providing 3rd Level IT support * Technical knowledge of MicrosoftWindows Desktop, Office and Server environments * Excellent communication skills both written and verbal * Ability to diagnose and resolve problems * Good time management and prioritisation * Initiative and self-motivated * A … develop new product knowledge and skill sets * The ability to record and report with detailed technical documentation Thorough knowledge of current IT technology including (but not limited to): * MicrosoftWindows Server 2019 -2025 * Microsoft desktop OS Windows10 and 11 Professional * MacOS, Apple IOS, Android (Desirable) * MS Active Directory * DNS, DHCP and network services More ❯
Executive group for all IT related queries and issues. • Troubleshoot client issues on PC, MAC, and Mobile Devices as required • Advanced technical skills in supporting MAC/Linux & Windows Operating system • Provide level I and level II technical support to clients • Provide weekly ticket reviews to ensure that tickets are not open for unnecessarily long periods of time … Exchange Console Management • Strong customer handling skills and advanced communication skills by Engineer in English • Excellent organizational skills • Advanced knowledge of Microsoft based operating systems with emphasis on Windows 7/10 and Office 365. • Advanced technical skills and knowledge of Mac OS • Good technical skills and knowledge of Linux OS (Ubuntu and CentOS) • Administration experience … Advanced knowledge and minimum 4 years' experience of supporting at least two of the following operating systems, as well as common tools for the platforms (including Microsoft Office): Windows10; OS X; Linux (CentOS and/or Ubuntu) • Basic understanding of a broad range of core IT services (e.g., networking, DNS, DHCP, LDAP, Active Directory, print More ❯
will cover the full stack of Microsoft technologies, whilst also encompassing areas including networking, security, storage and disaster recovery. This will include areas such as Office365, Active Directory, Windows Server administration, as well as covering areas such as TCP/IP, LAN/WAN/SD-WAN support for customers, amongst other areas. You will troubleshoot as an … a Managed Service environment. You will therefore have, in addition to excellent communication skills, at least 2-3 years experience at a 2nd/3rd Line level in: Windows10/11 Windows Server Active Directory Office 365/EntraID Virtualisation - VMWare/Hyper V Networking - router, switch, firewall, VLAN, WAN, Wi-Fi, DNS More ❯
will cover the full stack of Microsoft technologies, whilst also encompassing areas including networking, security, storage and disaster recovery. This will include areas such as Office365, Active Directory, Windows Server administration, as well as covering areas such as TCP/IP, LAN/WAN/SD-WAN support for customers, amongst other areas. You will troubleshoot as an … a Managed Service environment. You will therefore have, in addition to excellent communication skills, at least 2-3 years experience at a 2nd/3rd Line level in: Windows10/11 Windows Server Active Directory Office 365/EntraID Virtualisation - VMWare/Hyper V Networking - router, switch, firewall, VLAN, WAN, Wi-Fi, DNS More ❯
knowledge and skills maintaining a keen interest and passion for IT. Skill Requirements: * A minimum of 5 years' experience in providing 3rd Level IT support * Technical knowledge of MicrosoftWindows Desktop, Office and Server environments * Excellent communication skills both written and verbal * Ability to diagnose and resolve problems * Good time management and prioritisation * Initiative and self-motivated * A … develop new product knowledge and skill sets * The ability to record and report with detailed technical documentation Thorough knowledge of current IT technology including (but not limited to): * MicrosoftWindows Server 2019 -2025 * Microsoft desktop OS Windows10 and 11 Professional * MacOS, Apple IOS, Android (Desirable) * MS Active Directory * DNS, DHCP and network services More ❯