1 of 1 Permanent Analytical Skills Jobs in Epsom

and fulfil service requests. Share knowledge and expertise with team members through documentation, training, and mentoring. Stay up to date with emerging technologies and industry trends to enhance technical skills and contribute to innovative solutions. Identify opportunities to automate and streamline support processes, improving efficiency and productivity. Actively participate in continuous improvement initiatives, suggesting ideas and implementing process enhancements. … bonus Strong understanding of service management principles and ITIL framework. Familiarity with ITSM platforms, ideally ServiceNow to use the tool and help us improve it. Excellent problem-solving and analytical skills, with the ability to prioritise and manage multiple tasks effectively. Exceptional interpersonal and communication skills, with the ability to interact with diverse stakeholders. A passion for More ❯