2 of 2 Permanent Microsoft Office Jobs in Epsom

Xmas party) + more! Essential Skills 5+ years' experience in Service Desk support Working knowledge and understanding of ITIL framework Demonstrable troubleshooting and problem resolution skills Strong experience of Microsoft Windows 11 support and installation Strong Microsoft Office and Office 365 skills Client patching and collection management using SCCM Active Directory and other account … Ability to assimilate new knowledge and skills, applying analytical thinking to identify root causes or problems and apply them at a practical level Programmes: Windows Operating System - Windows 11 Microsoft AD Admin tools Palo Alto Global Protect Microsoft Office 365 Admin & Support SharePoint Microsoft Teams Collaboration Tools MFD’s SAP Concur ePDQ Crowdstrike ED&R … Qualys Vulnerability Management Microsoft System Center Configuration Manager 2016 InTune Mobile Device Management Banking systems including CitiDirect, Barclays.Net, ING Bespoke CRM and POS systems Windows Server Contact Centre as a Service such as TalkDesk ITSM systems such as Freshservice Microsoft Power Applications Job Role: Ensure all incidents and service requests are successfully logged and accurately identified, categorised, prioritised More ❯

ensuring that our infrastructure supports the business effectively, securely, and efficiently. Key Responsibilities: Provide 1st and 2nd line technical support for systems including: Windows 11 OS , Windows Server , and Microsoft AD Admin Tools Microsoft Office 365 Suite, Teams , SharePoint , and Power Applications Mobile Device Management using Intune Palo Alto Global Protect VPN , Crowdstrike ED&R , and … Qualys Vulnerability Management SAP Concur , ePDQ , Contact Centre as a Service (TalkDesk) Banking systems including CitiDirect , Barclays.Net , and ING Bespoke CRM and POS systems Microsoft SCCM 2016 ITSM tools , especially Freshservice Work with users across the UK to ensure swift issue resolution and proactive system support. Support operations in a highly regulated financial environment with a strong focus on More ❯