2 of 2 Permanent Infrastructure Engineer Jobs in Erskine

Overview Reporting to the IT Infrastructure Manager, the primary focus of the role is on closing 1 st line IT service tickets from colleagues in India and KOSEAI but will also support other time zones as time and needs dictate. The role principally focuses on IT Infrastructure-related tickets, working closely with a colleague in Delhi who focuses … in a timely manner, particularly those relating to the team based in India and wider KOSEAI region Work closely with end-users, Business Analysts, and the wider Applications/Infrastructure teams to troubleshoot and resolve issues related to IT infrastructure Provide 1st and 2nd line infrastructure support for core services aligned to agreed service levels and working … zero-touch enrolment Adhering to pre-defined service management processes while addressing incidents Setup of laptops, mobile phones, printers and other devices for new starters and colleagues. Liaise with Infrastructure vendors and other IT personnel for problem resolution. Troubleshoot system issues providing resolution to business application issues providing updates as and when required. Work as part of the IT More ❯

medical, electric vehicle scheme, option to buy additional leave and £10k bonus following DV clearance. As a valued member of the 24/7 team, the Unix/Solaris Infrastructure Engineer will provide advanced technical expertise on Solaris/AIX Servers during out-of-hours operations, ensuring high-level support service. This role is pivotal in contributing to … on maintaining SLAs and KPIs. Applicants must be UK sole nationals due to the nature of the work and security requirements. If you are a strong Unix or Linux Engineer, you can be trained into Solaris technology. Key Responsibilities: Deliver exceptional customer service, acting as a focal point during emergency support hours (24/7). Support disaster recovery … and Windows servers. Innovate and contribute to the development of new and improved products. Expand expertise in a diverse suite of technologies. About the Role: Provide technical support for infrastructure services, responding to issues and assisting with tasks. Contribute to infrastructure projects and assignments. Monitor and troubleshoot infrastructure systems to ensure reliability and performance. Collaborate with the More ❯