The Fortune Group are recruiting for an ITSupportEngineer to cover, the 1st, 2nd line and some 3rd line support. Suitable ITSupport Engineers will cover, service desk, and desktop support, you will need a Full driving license for occasional travel to act as the primary point of contact for users across multiple … locations, and you will address application, system, and hardware support needs, collaborating with third-party IT vendors where needed. Key Responsibilities Provide 1st, 2nd line technical support for approved hardware and software Collaborate with third-party service suppliers to ensure timely issue resolution Install and manage Microsoft Client Operating Systems In-depth understanding and administration of Active … up, and perform maintenance on network printers and wireless devices Understand and maintain mobile devices, serving as the second point of contact for warehouse hand scanner hardware Manage and support Office 365, including user and service administration Responsible for patch management across site servers, desktops, servers & MAC estate Analyse and troubleshoot complex hardware, software, and support Network engineering More ❯
Employment Type: Full-Time
Salary: £30,000 - £40,000 per annum, Negotiable, Pro-rata
Job Title: ITSupportEngineer Location: Maldon, Essex Salary: Up to £36,000 DOEAre you looking to build your IT career with a company that genuinely values its people? Our client, a well-established and friendly IT Solutions company based in Maldon, Essex, is looking for an ITSupportEngineer to join … their expanding team. It's a relaxed, supportive place to work with a real focus on staff development - including structured training plans and plenty of opportunities to gain industry-recognised certifications.The Role:You'll be part of the Service Desk team providing remote technical support to a wide range of clients, as well as visiting client sites to … deliver face-to-face support when needed. It's a varied, customer-facing role ideal for someone who enjoys solving problems and building relationships. Key Responsibilities: * Provide 1st and 2nd line support via phone, email, and remote tools* Visit client sites to deliver hands-on ITsupport and troubleshooting* Diagnose and resolve hardware, software, and More ❯
Location: Maldon, Essex Type: Full-Time An exciting opportunity to join a well-established and successful IT Managed Services Provider based in Maldon, Essex. Were looking for a motivated and versatile individual to join our friendly, collaborative team. This is a varied and hands-on role that combines ITsupport, installation, and administration ideal for someone who … thrives in a fast-paced, client-focused environment. About the Role: Youll be providing technical support to our growing business client base via phone, remote access, email, and on-site. Day-to-day tasks will include: Supporting and installing Windows PCs, Windows Servers, printers, routers, and Microsoft 365 Assisting with broadband, routers, switches Wi-Fi access points and data … primarily in Essex and London) access to personal transport is a big plus Working collaboratively as part of a close-knit team What Were Looking For: Previous experience in IT helpdesk or technical support Strong communication skills clear, friendly and professional A practical, proactive attitude, with a genuine interest in IT and problem-solving Someone keen to More ❯
