2nd Line ITSupportEngineer Cambridge Up to £30,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology. They are seeking … a 2nd Line ITSupportEngineer to provide first and second-line technical support and maintenance on-site for one of their clients in the medical industry. As the 2nd Line ITSupportEngineer, you will be responsible for documenting incidents and service requests, resolving support issues, and ensuring that service levels … and targets are met while maintaining high customer satisfaction and consistent service delivery standards. Essential Requirements of the 2nd Line ITSupportEngineer: 3+ years in an ITsupport role with robust 2nd line support capabilities, including diagnosing and resolving issues on both Microsoft and Mac operating systems. Proficient in Microsoft Server operating systems More ❯
2nd Line ITSupportEngineer Cambridge Up to £30,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology. They are seeking … a 2nd Line ITSupportEngineer to provide first and second-line technical support and maintenance on-site for one of their clients in the medical industry. As the 2nd Line ITSupportEngineer, you will be responsible for documenting incidents and service requests, resolving support issues, and ensuring that service levels … and targets are met while maintaining high customer satisfaction and consistent service delivery standards. Essential Requirements of the 2nd Line ITSupportEngineer: 3+ years in an ITsupport role with robust 2nd line support capabilities, including diagnosing and resolving issues on both Microsoft and Mac operating systems. Proficient in Microsoft Server operating systems More ❯
ITSupportEngineer - Chelmsford ITSupportEngineer with strong experience in a 1st/2nd line IT helpdesk or support role is required by a leading company in Chelmsford. In this role, you will be the first line of support for IT issues across the firm, using your technical expertise … to troubleshoot and resolve employee issues promptly and contribute to the team by providing an excellent ITsupport service. Also, there is scope to learn a lot of new technologies, as you will join a small team and be exposed to a lot of 2nd line projects. They are a really nice company, have won lots of awards … for employee engagement, and this is a great opportunity for somebody to advance their career. Experience required: 18+ months of experience in a similar ITsupport role, working on 1st & 2nd line ITsupport Microsoft 365 experience Experience with MDM (e.g. Intune, Autopilot) Experience supporting MS Office 365 & Windows 11 Excellent understanding of various systems and More ❯
ITSupportEngineer (MSP/Luxury Brands) Loughton £25,000 - £27,000 + Overtime + Progression + Company Benefits Are you an ITSupportEngineer looking to join a fast-growing, award-winning support company that works with luxury brands? Do you want to join a tight-knit company which offers comprehensive software … are now working with blue chip companies and some of the most recognisable names in fashion and offers un-paralleled progression In this role you will be going through support tickets, ensuring SLA's are met, offer support & implementation services to clients, resolve helpdesk issues and provide support on Microsoft Operating Systems. The range of brands you … will be liaising and building rapport with offers a fresh approach to every day. The ideal candidate has experience as an ITSupportEngineer or similar that wants to progress their career and work daily with industry experts who will help springboard your career. The job: Trouble Shooting Managing multiple ITSupport Tickets Ensuring SLAs More ❯