2 of 2 Permanent ITSM Jobs in Essex

credibility Strong decision-making and stakeholder influence skills Desirable Experience in automotive, manufacturing or engineering-led enterprises Exposure to multiple ServiceNow product suites (e.g. ITSM, ITOM, HRSD, CSM, SecOps) Familiarity with enterprise architecture frameworks and governance models Why Join? Architect a globally scaled ServiceNow platform at enterprise level High visibility ...

critical thinking to resolve complex IT problems. Service Desk Management: Be the first point of contact for internal users. Manage and prioritize incoming, via ITSM, phone and email, requests and incidents, ensuring timely and accurate resolutions that align with Service Level Agreements (SLAs). Incident & Problem Management: Collaborate with … Experience: Microsoft Dynamics Suite Expertise: Experience with Microsoft Dynamics 365 CRM, Field Service. IT Support & Service Management: Solid understanding of IT support tools (e.g., ITSM platforms) and frameworks such as ITIL. Remote Troubleshooting: Proficiency in remote diagnostics and support tools, enabling you to troubleshoot hardware and software issues efficiently. Service ...