IT Technical Support
- Hiring Organisation
- Dental Directory
- Location
- Witham, England, United Kingdom
Azure Active Directory (Entra ID). Support core services including Exchange Online, SharePoint, Teams, and OneDrive, ensuring availability, performance, and security. Assist with identity management, conditional access, and basic cloud infrastructure troubleshooting. Service Desk Management: Be the first point of contact for internal users. Manage and prioritize … that align with Service Level Agreements (SLAs). Provide clear, professional communication to end users and deliver a positive customer support experience. Incident & Problem Management: Collaborate with the wider IT team to address major incidents. Systems Monitoring & Maintenance: Carry out daily system checks. Collaboration and Communication: Work closely with ...