3 of 3 Permanent Order Management Jobs in Essex

Essex | Hybrid About SS&C Technologies SS&C Wealth & Investment Technologies is a leading provider of award-winning technology and services for the investment management industry worldwide. Our 5000+ clients across 50+ countries include asset managers, wealth managers, family offices, alternative investment managers, fund administrators, brokers, banks, and insurance. … solutions streamline their processes for portfolio management, trading and order management, compliance, accounting, performance analytics, reporting and more. Get To Know the Team Distributor Client Services (DCS) provides a bespoke, end-to-end service to Distributors, Corporate Clients and Nominees, acting as a single point of contact ...

Qlik Sense and Power BI dashboards Analysing data from multiple sources to provide actionable business insights Monitoring recall campaign performance and reporting progress to management Supporting quality reporting processes and liaising with production plants Managing pipeline orders, back-orders, and dispatch issues Resolving invoice and finance-related queries Preparing … analytical and problem-solving skills Advanced Excel skills, including VBA/Macro creation (desirable) Experience using Qlik Sense and/or Power BI Data management and reporting experience Excellent communication and stakeholder management skills Highly organised with great attention to detail Proactive, self-motivated, and able to work ...

telephone or electronically via internal Contact Centre Solution and CRM systems Manage all direct customer Interactions Handle and respond efficiently to all general and order specific direct customer enquiries Support customers with order status updates and delivery tracking queries Effectively manage calls, enquiries, orders, complaints, returns … details of actions taken within CRM system to support case management Provide feedback on the efficiency of the customer service process and areas of improvement Key Skills Required: Previous experience within a Customer Service position is essential Knowledge of CRM systems A self-motivated, passionate, and enthusiastic approach ...