Microsoft 365 administration and support. Experience with Microsoft Azure/Entra ID (formerly Azure AD). Hands-on knowledge of Microsoft Intune for device management. Strong experience supporting Windows10 and Windows 11 operating systems. A good telephone manner and excellent verbal and written communication skills. Proven customer service experience, ideally in an IT More ❯
Colchester, Essex, United Kingdom Hybrid / WFH Options
Reed Technology
IT projects and system improvements. Documentation: Maintain accurate records of processes and procedures. Ideal Skills & Experience: Previous experience in an IT helpdesk or technical support role. Knowledge of Windows 7 - Windows10 environments. Proficiency in Microsoft Office 2016/Office 365. Exposure to Windows Server (Apply online only). Familiarity with Active More ❯
communication skills: dealing effectively with stakeholders at all levels. Experience with basic IT troubleshooting: supporting hardware and software upgrades and projects. Good technical knowledge of IT systems: including Windows10/11, Office 365, VMWare, Teams, Slack, wireless networking, Autopilot, and Intune. Proactive problem solver: capable of identifying and resolving complex issues independently. Willingness to learn More ❯
