4 of 4 Permanent ITIL Jobs in Exeter

My client is a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformations & NextGen AI Solutions, with offices in London, Manchester, Newcastle and Glasgow (offering a 'flexi working model' of remote first or hybrid + ad hoc More ❯

Support 1st line with overflow calls and mentoring. Ensure timely updates, SLA adherence, and clear documentation. Escalate complex issues with adequate context to 3rd line or Field teams. Promote ITIL best practices and contribute to continuous service improvement. What You'll Need Proven experience in customer-facing tech support roles. Strong knowledge of systems, applications, and network infrastructure. Proficiency with … remote support tools and ITIL practices. Excellent problem-solving and communication skills. Certifications such as MCITP or CompTIA Network+ are a plus. The Perks Flexible hybrid working for better work-life balance. Learning and development opportunities. Extra holiday and volunteering days. A supportive, sustainability-focused environment. For more information about this 2nd Line Support Advisor role, please apply or contact More ❯

Previous experience working with SharePoint is required. Previous experience working with MS Teams is required. Managing Microsoft SharePoint and Teams Training Good understanding of Microsoft 365 products Knowledge of ITIL would be an advantage. Proficient in the use of MS Office applications (Word, Excel, Outlook, and Visio) Due to the volume of applications received for positions, it will not be More ❯

Systems Upgrades Previous Experience: Experienced with on-prem and cloud based systems Familiar with IT Infrastructure - Networks, Servers, Storage and Security Knowledge of Systems Development Lifecycle (SDLC) Data Integration ITIL Best Practices Scripting Experience (PowerShell, Bash or Python) Database knowledge (SQL) Due to the volume of applications received for positions, it will not be possible to respond to all applications More ❯