3 of 3 Permanent Incident Management Jobs in Exeter

authorization experience System security experience like PKI, trusts, certificates System/client copy experience OS knowledge of Windows, Linux Familiar with IT change and incident management processes Ability to work independently and manage multiple projects with minimal supervision Good analytical skills Good communication skills – Oral and written Join ...

Global Ops Resolve customer issues within Support Service Level Agreements, by telephone, email, remotely or in person if required. Perform root cause analysis and incident management to minimise future issues, and To identify and promote potential commercial activities. Provide consultancy services including but not limited to User Acceptance ...

Develop and maintain close relationships with merchants, increasing adoption and utilization of Shopify products. Lead discussions with senior merchant leadership on technical strategy and incident management. Deliver real-time support during high-stakes events and manage cross-functional project timelines. Own the technical relationship with strategic clients, advocating … needs, transitioning from reactive to proactive service delivery. Manage on-site engagements, conduct technical health reviews, and support critical launches. Qualifications: Experience in Account Management, Solutions Engineering, or Technical Support, with a background in ecommerce, IT services, sales, consulting, or project management. Proven track record working with commerce customers ...