4 of 4 Permanent Performance Metrics Jobs in Exeter

across incident, problem, release, capacity and availability management, together with business-as-usual stakeholder engagement Contribute to the development, monitoring and analysis of service performance metrics, identifying trends and recommending evidence-based service improvements Undertake proactive stakeholder engagement, maintaining effective working relationships with service suppliers and customers … levels of responsibility Build and maintain relationships with end users, gathering and analysing feedback to strengthen the Service Management team's understanding of service performance and user experience Contribute to and, where appropriate, coordinate focused service improvement activities, using sprint-based approaches to deliver agreed outcomes and track benefits ...

limit success of the business solution being delivered. Ensuring that transition and in-service plans have the commitment of all stakeholders and that operational performance parameters (eg resources, system/process monitoring and performance metrics) are all met Key skills and experience A strong track record ...

management, release management, capacity management, availability management, and business as usual stakeholder engagement. Being responsible for contributing to the creation, and subsequent measurement, of performance metrics to address any service improvements. Undertaking Stakeholder engagement and management, improving working relationships with the service suppliers and customers Being responsible … routine contact point between the organisation and suppliers. Supports resolution of supplier related incidents, problems, or unsatisfactory performance. Collects and reports on supplier performance data Qualifications Essential Educated to postgraduate diploma/degree level or equivalent experience ITIL Foundation V3 or V4, VeriSM Foundation or equivalent experience Desirable ITIL ...

Working Available This is an exciting opportunity to join us at a pivotal time as we transform how we use data to improve environmental performance, regulatory compliance, and operational decision-making. We're looking for a talented Data Analytics Manager to lead the development of data-driven insights across … accurate, timely regulatory data and reports. Oversee data extraction, transformation and quality assurance processes across multiple systems. Develop analytical models, dashboards, forecasting tools and performance reporting frameworks. Translate complex data into meaningful insights and recommendations for operational and senior leadership teams. Identify emerging risks, opportunities and trends to support ...