2 of 2 Permanent ServiceNow Jobs in Exeter

Test & Environments Manager to take ownership of our end-to-end testing and non-production environment strategy across key business platforms including Salesforce (CRM), ServiceNow (ITSM), and Eclipse (ERP) . This role is responsible for establishing and driving the testing agenda, working closely with our Systems Integrator (SI), Product Owners … technology functions. Create and maintain testing KPIs and reporting for senior stakeholders. Environment Management Take ownership of all non-production environments across Salesforce, ServiceNow, Eclipse, and associated integrations. Develop an environment management roadmap to improve environment stability, availability, and utilisation. Coordinate environment planning, provisioning, refreshes, and releases. Ensure environment dependencies ...

Managers, and stakeholders to support the end-to-end product onboarding journey. ITSM & Service Operations: Log, manage, and resolve Changes, Incidents, and Problems using ServiceNow . Continuous Improvement & Testing: Assist with executing test scripts, gathering user feedback, and providing insights to development teams to enhance platform functionality. Asset & Configuration Management … document markup tools like Typst (or strong experience with similar markup frameworks like LaTeX/XML/JSON). ITSM Tooling: Proficiency in using ServiceNow for Incident, Problem, and Change Management. Operational Mindset: Proven track record in application support, configuration, or technical ops within an ITIL-aligned environment. Stakeholder Engagement ...