1st / 2nd Line Support Technician
- Hiring Organisation
- Datasym Uk Ltd
- Location
- Fareham, Hampshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £27,000 - £32,000 per annum
have an exciting opportunity for a Helpdesk Analyst to provide 1st / 2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment. This includes … support on any IT issues, ensuring that all information affecting the use of IT systems is correctly communicated throughout and relevant internal / external parties are kept informed of any issues that need escalating. Offering excellent and prompt customer service and representing the company in a professional ...