4 of 4 Permanent Customer Service Jobs in Fareham

Service Desk Analyst - Fareham 3 days/2 days remote - up to £42,500 plus benefits Are you an experienced IT support professional who enjoys solving technical issues and delivering excellent customer service? We're looking for an IT Service Desk Analyst to join a busy … incidents through to resolution, and ensuring users receive a high-quality support experience. Key Responsibilities Provide first-line IT support via phone, email, self-service portal and in person. Log, prioritise and manage incidents and service requests within the ITSM system. Diagnose and resolve hardware, software, desktop, laptop ...

Support Engineer to support our customers. You will be based at our head office in Whiteley. You will sit with our knowledgeable Service Desk when at head office, who will fully support you in your day to day. You will be utilising your excellent and prompt customer support … house teams tailor our services to suit every client's unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Benefits ...

Service Desk Analyst - Fareham 3 days/2 days remote - up to £42,500 plus benefits Are you an experienced IT support professional who enjoys solving technical issues and delivering excellent customer service? We're looking for an IT Service Desk Analyst to join a busy ...

SLAs * Troubleshooting and managing client tickets from start to resolution * Working closely with stakeholders, analysts, and developers * Communicating clearly with clients and delivering excellent customer service * Gathering requirements for system changes (RFCs) and supporting their delivery * Testing, documenting, and supporting application updates * Assisting with debugging and implementing improvements ...