7 of 7 Permanent Customer Service Jobs in Fareham

have an exciting opportunity for aHelpdesk technicianto provide 1st/2nd line service desk supportto our customersassisting them with hardware and software problems via phone, email and in personwithin the organisation's EPoS environment. This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including … systems is correctly communicated throughout and relevant internal/external parties are kept informed of any issues that need escalating. Offering excellent and prompt customer service and representing the company in a professional and courteous manner. You will be required to heavily investigate customer's issues ...

client is recruiting for two 2nd Line IT Service Desk Engineers to join their knowledgeable team, headed up by an experienced Team Leader. As one of their Engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising your excellent … prompt customer support skills, representing our client in a professional and courteous manner. This role is based on their site in Whiteley (Monday to Friday) with an on call out of business hours expectation once a month. You have a strong team of management around you who will support ...

Line IT Service Desk Engineer Whiteley Full-Time, Permanent Are you an experienced IT professional looking for your next challenge We're on the lookout for a talented 3rd Line IT Engineer to join our growing vibrant and collaborative Service Desk team. You'll be working alongside … your growth with tailored training, progression plans, and plenty of opportunities to advance your career. While you'll be part of a fast-paced, customer-focused environment, we're committed to giving you the tools and support you need to thrive. As part of the role, there ...

EPOS environment and escalate issues when required. Skills and Experience: Over 1 year of experience in an IT Support Technician role desirable Strong customer service experience Ability to meet deadlines and work within a team Understanding of EPOS systems desirable Understanding of Servers, TCP/IP or experience ...

rivalling our competitors, all while keeping the close-knit team culture that makes us special. As part of our expansion, were looking for a Service & operations Desk Coordinator to join us at the heart of our operations, and it's never been a better time to join us. … busy, and valued for the contribution you make to the wider business. What Youll Be Doing Acting as the first point of contact for customer enquiries by phone and email Logging and managing service requests accurately using our systems Liaising with operational teams to schedule work and resolve ...

person. You'll troubleshoot issues, install and maintain systems, and ensure minimal downtime for our clients. Key Responsibilities: Provide 1st/2nd line service desk support Install, upgrade, and troubleshoot Windows and hardware systems Log, manage, and resolve support tickets in line with SLAs Troubleshoot LAN/… years in IT support preferred. Any knowledge of EPoS operations, SQL Server, Windows, networking, and remote access tools would be highly desirable Strong customer service and problem-solving skills . Details: Location: Fareham, Hampshire Hours: 37.5 per week, Mon-Fri Salary: £27,000-£32,000 + BUPA & Pension ...

someone with experience building and maintaining fibre optic networks to help us run our small engineering team, expand and our network and deliver service to new customers. The role You will be responsible for organizing our engineers, planning, designing, safety, traffic management and keeping accurate records, planning works … Openreach network underground and overhead. Survey routes Rode and Rope Splice joints Internal cabling on customers premises (home and business) Provide a fast professional customer experience to our customers Fault find and problem solve. Motivate and schedule our engineers Work with us to design routes You will be provided ...