1st / 2nd Line Support Technician
- Hiring Organisation
- Datasym
- Location
- Fareham, Hampshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
have an exciting opportunity for aHelpdesk technicianto provide 1st/2nd line service desk supportto our customersassisting them with hardware and software problems via phone, email and in personwithin the organisation's EPoS environment. This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including … systems is correctly communicated throughout and relevant internal/external parties are kept informed of any issues that need escalating. Offering excellent and prompt customer service and representing the company in a professional and courteous manner. You will be required to heavily investigate customer's issues ...