work over time. What’s in it for you? Salary : £28,000 - £34,000 Location : Fareham: full-time, office-based Tech Variety : Work across multiple environments and industries, supporting M365, Windows Server, VMware, networking, and more Team Culture : Tight-knit service desk where you’ll be supported, challenged, and valued Career Growth : Exposure to 3rd line engineers and project work … the escalation point for 1st line, resolving more complex support tickets across infrastructure and end-user tech Supporting external customers remotely (and occasionally on-site if needed) Working across Microsoft365, Windows Server, AD, Exchange, and virtualisation platforms Troubleshooting light networking issues, switches, firewalls, DNS, DHCP Logging, managing, and owning tickets from start to resolution Helping to … the table: Proven experience in a 2nd line IT support role, ideally in an MSP or multi-customer environment Strong knowledge of Microsoft tech: Windows 10/11, M365, Windows Server, Active Directory Some hands-on experience with VMware or similar virtualisation platforms A solid understanding of basic networking – enough to troubleshoot when things go wrong Great communication skills More ❯
Fareham, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sterling Bridge Limited
wide variety of technologies and clients while being mentored toward progression into more advanced areas such as cloud architecture and cyber defence. Required Skills: Solid experience with Windows Server, Microsoft365, networking & firewalls Knowledge of virtualisation (Hyper-V/VMware) & cloud platforms (Azure/AWS) Confident handling 2nd line escalations and working in fast-paced environments Strong … communication and a drive to grow technically MSP experience a bonus, but not essential Exclusive Benefits: Competitive Salary (£32,000 - £37,000) Hybrid Working & Flexible Hours Paid Certifications & Training Microsoft, AWS, Cisco & more Progression Pathways into Cloud Infrastructure & Cyber Security Private Medical Cover & Sick Pay Annual Leave + Bank Holidays Regular Social Events drinks, bowling, team nights & more! Friendly More ❯
qualification (e.g., CompTIA Network+, CCNA) or equivalent experience. Knowledge of Microsoft Entra, Microsoft Intune, Windows 11, and Multi-Site Wide Area Networks. Familiarity with MicrosoftOffice365 and RMM & PSA Tools. This role will require a full drivers licence and access to a vehicle Things to note The successful candidate will require an enhanced disclosure More ❯
Whiteley, Fareham, Hampshire, England, United Kingdom
Tailor Made Technologies
Experience with how an ITIL service desk runs Active Directory configuration and administration An understanding of Group Policy General networking skills An understanding of DNS Good understanding of Office365 Good understanding of Microsoft Azure An understanding of Microsoft Intune Essential Skills: Excellent communication skills Organisational skills Results driven with a proven track record Team player More ❯
Fareham, Hampshire, England, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
1st Line Support Technician looking for a company that invests in your development? Look no further! Our client, one of the UK's leading cloud solutions providers and a Microsoft Gold Partner is searching for driven individuals to join their expanding team. This award-winning organisation is committed to helping you achieve your full potential with: A competitive starting … days a week from home. 1st-class training and ongoing mentorship. Clear career progression and future growth opportunities. Hands-on experience with cutting-edge technology. Opportunities to gain Microsoft certifications. Continuous training to enhance your skills and knowledge. Required Education: BTEC Level 3 in IT or equivalent (e.g., Apprenticeship). OR CompTIA A+ and MTA's in infrastructure. OR … ICT Degree. OR 12 months of experience in a similar role. Skillset: Competent PC user with strong Microsoft skills. Working knowledge of MicrosoftOffice 365. Aptitude for technical troubleshooting. Clear and strong communication skills. Ability to analyse and investigate issues. To apply for this position, please email your CV to or call him on or simply click Apply More ❯