Training and Mentoring : Provide guidance and support to junior engineers and support staff. On Call: There is an expectation to be on call once a month. Your previous experience: MicrosoftWindows desktop and server configuration and support experience Microsoft Exchange On Prem and Online configuration and support experience Terminal server environment configuration and support experience (Citrix, AVD, RDS … HP ProLiant & Dell PowerEdge Server Hardware support experience VMware & Hyper V support experience (VCP an advantage) Storage technologies (NAS, NetApps, Synology) Strong understanding of Office 365 Strong understanding of Microsoft Azure Strong understanding of MicrosoftIntune Strong understanding of SSL Certificates Essential Skills: Excellent communication skills Organisational skills Results driven with a proven track record Team More ❯
Training and Mentoring: Provide guidance and support to Junior Engineers and support staff. On Call: There is an expectation to be on call once a month. Your Previous Experience: MicrosoftWindows desktop and server configuration and support experience. Microsoft Exchange On Prem and Online configuration and support experience. Terminal server environment configuration and support experience (Citrix, AVD, RDS … PowerEdge Server Hardware support experience. VMware and Hyper V support experience (VCP an advantage). Storage technologies (NAS, NetApps, Synology). Strong understanding of Office 365. Strong understanding of Microsoft Azure. Strong understanding of Microsoft Intune. Strong understanding of SSL Certificates. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record. Team player. Self More ❯
Technical Lead Location - Whiteley Start - ASAP Salary - £40-44k The Role This is a great opportunity for an experienced 2/3rd Line Engineer with experience across the Microsoft stack to join an MSP in their Whiteley offices. You will be responsible for acting as the technical lead for a small team of 2nd Line Engineers, ensuring service … providing advanced troubleshooting support and ensuring high-quality service delivery across the client base. This is a hands-on role, requiring both both strong 3rd Line technical expertise across Microsoft technologies and the ability to mentor/guide/technically lead less experienced engineers. The Opportunity You will: Act as a 3rd Line escalation point for complex issues. Lead … technical expertise to act as a reliable escalation point. Previous experience in a Helpdesk Lead, Supervisor, or Manager position in an MSP or end user environment Strong background in Microsoft technologies, including: Windows Server (2016/2019/2022) Microsoft 365/Exchange Online Microsoft Azure Active Directory & Group Policy Intune/Endpoint Manager SharePoint More ❯
