the way Logging and updating tickets in the helpdesk system with clarity and accuracy Providing excellent customer service and keeping users informed every step of the way Supporting the onboarding of new users and basic admin tasks like password resets, licence assignments, and more What you’ll bring to the table: Some commercial experience in an IT support role (or More ❯
and billing to prevent friendly fraud and subscription disputes. Payment Infrastructure & PSP Management Own and manage relationships with PSPs, acquirers, billing providers, and fraud solution vendors. Oversee merchant account onboarding, maintenance, and compliance with scheme requirements. Implement account splitting and smart routing to increase approvals and reduce regional risks. Collaborate with Finance to support reconciliation, settlement, and chargeback reserve management. More ❯
Whiteley, Fareham, Hampshire, England, United Kingdom
Onecom
and a thriving culture by working closely with managers across your business area. Acting as a trusted advisor and strategic partner, you’ll support the full employee lifecycle, from onboarding and development to engagement and organisational change. If you're passionate about people, data-driven in your approach, and ready to make a real impact, this is the role for More ❯