adhere to NEC Public Safety and MCA outlined process & procedures. To complete all activities within set deadlines and report appropriately any difficulties to achieve SLA/delivery milestones. Qualifications Our ideal candidate: Experience at either 1st or 2nd line level of a service desk environment Experience of Shift working Day More ❯
adhere to NEC Public Safety and MCA outlined process & procedures. To complete all activities within set deadlines and report appropriately any difficulties to achieve SLA/delivery milestones. Qualifications Our ideal candidate: Experience at either 1st or 2nd line level of a service desk environment Experience of Shift working Day More ❯
based cybersecurity services and back-end infrastructure. All work will be logged and tracked using our IT Service management platform (Ivanti) to ensure that SLA’s and KPI’s can be tracked. Responsibilities: • Work with clients to deploy Cybersecurity services including (but not limited to): o Sentinel One EDR o More ❯
