time. What’s in it for you? Salary : £28,000 - £34,000 Location : Fareham: full-time, office-based Tech Variety : Work across multiple environments and industries, supporting M365, WindowsServer, VMware, networking, and more Team Culture : Tight-knit service desk where you’ll be supported, challenged, and valued Career Growth : Exposure to 3rd line engineers and … for 1st line, resolving more complex support tickets across infrastructure and end-user tech Supporting external customers remotely (and occasionally on-site if needed) Working across Microsoft 365, WindowsServer, AD, Exchange, and virtualisation platforms Troubleshooting light networking issues, switches, firewalls, DNS, DHCP Logging, managing, and owning tickets from start to resolution Helping to keep documentation … you’ll bring to the table: Proven experience in a 2nd line IT support role, ideally in an MSP or multi-customer environment Strong knowledge of Microsoft tech: Windows 10/11, M365, WindowsServer, Active Directory Some hands-on experience with VMware or similar virtualisation platforms A solid understanding of basic networking – enough More ❯
resolve service desk calls in line with SLAs. Deploy and maintain desktop images and software using SCCM. Perform basic diagnostics and troubleshooting of user and system issues. Support Windows 10 workstations and WindowsServer environments. Manage Active Directory, Group Policy and participate in maintenance activities. Get involved in broader project work depending on your … and interest. Operate in a security-cleared environment supporting a military training site (SC clearance will be arranged if not already held). Required Skills & Experience: Understanding of Windows OS (ideally Windows 10). Working knowledge of WindowsServer 2016/2019. Basic SCCM experience (imaging, deployment). Familiarity with Active Directory More ❯
up opportunities including certification support - Excellent career progression opportunities - Opportunity for project work not just ticketed support What do I need? - Experience using/supporting the following technologies - Windows OS up to Windows 10 - SCCM - WindowsServer - Active Directory & Group Policy - VMWare and/or Hyper-V - Please note that given the More ❯
primarily a Microsoft-centric business, they partner with a wide range of vendors to meet diverse client needs. You should be familiar and comfortable working with: Microsoft Azure WindowsServer (Various Versions) Microsoft 365 Suite (Exchange Online, SharePoint, Intune, Purview, Teams, etc.) Email Security: Mimecast or similar Web Security: ForcePoint, DNSFilter Wi-Fi Solutions: Meraki, UniFi More ❯
Fareham, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sterling Bridge Limited
a wide variety of technologies and clients while being mentored toward progression into more advanced areas such as cloud architecture and cyber defence. Required Skills: Solid experience with WindowsServer, Microsoft 365, networking & firewalls Knowledge of virtualisation (Hyper-V/VMware) & cloud platforms (Azure/AWS) Confident handling 2nd line escalations and working in fast-paced More ❯