Customer Success Manager
Farnborough, Hampshire, United Kingdom
Lenovo
Manager (CSM). This pivotal position is responsible for managing post-sales customer relationships and ensuring the effective delivery of services across hybrid cloud environments. The CSM will oversee billing accuracy, coordinate cross-functional collaboration, and act as a trusted advisor to clients. By driving customer satisfaction, retention, and account growth, this role contributes directly to long-term customer value … To serve as the primary post-sales contact and trusted advisor for enterprise customers. To lead onboarding, implementation, and adoption of TruScale services to maximize customer success. To ensure billing accuracy across fixed and variable consumption models. To drive renewals, retention, and revenue growth through proactive engagement and upsell opportunities. To conduct regular business reviews, success planning, and stakeholder alignment More ❯
Employment Type: Permanent
Salary: GBP Annual
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