4 of 4 Permanent Business Continuity Jobs in Farnborough

patterns, standards and best practices across the organisationLead capacity planning, scalability assessments and infrastructure optimisation initiativesEvaluate emerging technologies and recommend adoption strategies based on business and security requirementsPlatform Implementation & ModernisationLead design and implementation of cloud platforms (AWS, Azure, or private cloud) supporting mission-critical workloadsArchitect virtualisation solutions, containerisation strategies … orchestration platformsDesign disaster recovery, business continuity and resilience architectures meeting MOD availability requirementsGuide infrastructure modernisation programmes, legacy system migrations and technology refresh initiativesEnsure infrastructure designs comply with MOD security requirements, Classification Guides and defence standardsTechnical Leadership & GovernanceLead infrastructure technical teams, providing architectural direction and technical mentoringEstablish infrastructure governance ...

best practices across the organisation Lead capacity planning, scalability assessments and infrastructure optimisation initiatives Evaluate emerging technologies and recommend adoption strategies based on business and security requirements Platform Implementation & Modernisation Lead design and implementation of cloud platforms (AWS, Azure, or private cloud) supporting mission-critical workloads Architect virtualisation solutions … containerisation strategies and orchestration platforms Design disaster recovery, business continuity and resilience architectures meeting MOD availability requirements Guide infrastructure modernisation programmes, legacy system migrations and technology refresh initiatives Ensure infrastructure designs comply with MOD security requirements, Classification Guides and defence standards Technical Leadership & Governance Lead infrastructure technical teams ...

security risk assessments and vulnerability management programmes. Design incident response, threat intelligence and cyber defence capabilities. Architect security monitoring, detection and response solutions. Design business continuity and cyber resilience frameworks. Compliance & Standards Implementation Ensure security architectures comply with MOD security requirements and ITAR regulations. Design security solutions supporting ...

Resolution (FCR), Average Handle Time (AHT), Customer Satisfaction (CSAT), Net Promoter Score (NPS), abandonment rates, and ticket volumes Manage incident escalation processes to minimise business impact and ensure timely resolution Conduct regular service reviews with stakeholders, presenting performance data, trend analysis, and improvement plans Ensure accurate and timely production … desk budgets, forecasting costs, and identifying cost optimisation opportunities Oversee vendor and third-party supplier relationships relevant to Service Desk tooling and services Ensure Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function ITIL Best Practice Ensure Service Desk operations ...