18 of 18 Permanent Service Management Jobs in Farnborough

Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations. The IT Service Operational Readiness Lead is responsible for ensuring that new or changed IT services are fully prepared for operational support before deployment into live environments. … This role acts as the bridge between project delivery teams, service management, operations, and support functions to ensure all operational, technical, and business readiness activities are completed, documented, and approved. The role supports successful service transitions by coordinating operational acceptance, support models, knowledge transfer, training, documentation, risk ...

underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Service Desk Ops Manager Location: London (onsite 5 days per week) Due to the nature of the work and the customers we support, the successful … subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations. You will lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience ...

experienced Service Manager looking to broaden your service design expertise in high-profile, secure client environments where precision matters? or do you already have service design experience and want a fresh challenge? Joining our established Service Management team as a Service Design Manage … designing end-to-end services for distinguished client accounts operating within secure environments. You’ll work closely with Solution Architects, project teams and service leaders to turn requirements into robust, scalable service models – ensuring services are designed right first time and are ready for successful delivery and operation. ...

where these are necessary to meet UK Government or contractual security obligations.The PMO Lead is responsible for establishing, operating, and continuously improving the Project Management Office that governs and enables the successful delivery of the IT Transition programme and subsequent IT Change programmes. This role provides the structural backbone … programme delivery - the governance, planning, reporting, risk management, financial tracking, quality assurance, and decision-support framework that ensures programmes are delivered on time, within budget, to quality, and in compliance with contractual obligations.This is not an administrative role. The PMO Lead is a senior delivery professional who designs ...

seeking a highly skilled and experienced IT Service Delivery Manager to join our team in the Defence sector. The successful candidate will play a pivotal role in ensuring the delivery of high-quality IT services to support critical defence operations. This role requires strong leadership skills, technical expertise … ability to manage complex service delivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery of IT services to meet both operational and strategic goals. Ensure that service ...

Lead is a strategic leadership position within our client's Aerospace and Defence Division. You will be responsible for end-to-end operational delivery, service excellence, and continuous improvement of critical defence and aerospace programmes. This role leads a multi-disciplined Service Delivery team encompassing Wintel, Linux, Virtualisation … role where you will work directly with customers, internal stakeholders, and programme teams to ensure contractual commitments are met whilst driving operational transformation and service maturity. Key Responsibilities Service Delivery & Performance Management Accountable for end-to-end delivery of assigned programmes, ensuring 100% SLA adherence across availability ...

security obligations.The Transition Process Consultant is responsible for designing and establishing the transition processes, governance frameworks, and workflows required across infrastructure, platforms, networking, and service management.Key ResponsibilitiesProcess design and governance: Define, document and implement end-to-end service transition processes aligned with ITIL 4 and tailored to govern … replacement of incumbent suppliers by DXC.Transition lifecycle management: Manage the transition from strategy and build through service validation and operational acceptance testing (OAT), followed by formal handover to DXC’s business-as-usual operations.Cross-tower integration workflows: Define process links and dependencies across technical towers, including hybrid infrastructure ...

Requirements At Lenovo Solutions & Services Group (SSG), we are seeking an experienced and results-driven Transition Delivery Manager to lead customer transitions and complex service implementations across the EMEA region. You will drive delivery excellence, oversee a portfolio of strategic projects, and lead a high-performing team while championing … Lead end-to-end transition programs across the regional portfolio, ensuring projects are delivered on time, within budget, and aligned with contracted business and service requirements, while proactively managing scope, risks, dependencies, and commercial considerations. Act as the program lead for strategic and high-profile implementations, driving successful execution ...

challenges and wants their work to have real operational impact. What You’ll Do The role of Infrastructure Engineering Manager a balance of team management and project delivery and requires a solid understanding of infrastructure domains across multiple projects in: Cloud Infrastructure (Azure/Google), Networking, Platforms & Servers … User Compute, Scripting & Automation, and Service Management (ITIL). Responsible for line managing engineers and their skills; ensure skills are developed and aligned to business strategy and needs. This role blends strong people management capability with good technical understanding of infrastructure technologies, ensuring the right engineers with ...

leadership and Subject Matter Expertise across SAP SuccessFactors and enterprise systems Manage system configuration, security, governance, and compliance Lead system support, incident resolution, and service delivery Oversee integrations, data management, and system lifecycle activities Collaborate with stakeholders, vendors, and third-party partners Drive continuous improvement, documentation, testing … Experience configuring, supporting, integrating, and optimising SuccessFactors modules Proven ability to shape system roadmaps and lead design and enhancement initiatives Strong governance, security, and service management knowledge Excellent stakeholder, vendor, and communication skills Results-driven with strong analytical and problem-solving capabilities Essential Qualifications: Technical degree ...

that our clients use technology. The Role: Parico is seeking an experienced and customer-focused Product Manager to lead the development and lifecycle management of digital products and technology services. The successful candidate will be responsible for defining product vision, creating product strategies, managing roadmaps, and working closely with … market opportunities, emerging technologies, and industry trends to inform product direction. Conduct competitor analysis and market research to support strategic decision-making. Product Roadmap Management Own and maintain the product roadmap, ensuring priorities align with strategic goals. Balance customer requirements, technical debt, regulatory requirements, and business priorities. Translate strategic ...

work to have real operational impact. What You’ll Do As a Technical Assurance Delivery Coordinator, you’ll work closely with engineering, delivery, and service teams to ensure that delivery activities are aligned to agreed standards, governance processes, and lifecycle controls. The focus of the role is on tracking … Support Coordinate assurance activities across projects and delivery workstreams. Maintain governance frameworks, templates, and reporting packs. Track progress against delivery lifecycle checkpoints (SDLC, STLC, Service Transition). Support preparation for governance boards, audits, and assurance reviews. Ensure required documentation is complete, up-to-date, and stored appropriately. Delivery Coordination ...

Benefits Farnborough, Hampshire (Commutable from: Guildford, Woking, Aldershot, Farnham, Camberley, Fleet, Bracknell) Are you a 3rd Line Support Analyst, Network Support Engineer or Senior Service Desk Engineer with strong networking experience, looking to take ownership of complex incidents and develop your skills across a varied connectivity environment? This … professional to strengthen their senior escalation capability. In this role, you will resolve complex network incidents, make remote configuration changes and identify improvements to service reliability. You will troubleshoot switching, firewalls and IPsec VPNs, investigate connectivity issues and work closely with customers, field engineers and third-party providers. This ...

Infrastructure Engineering Manager to balance people leadership with hands‐on delivery across cloud, networking, platforms & servers, end‐user compute, scripting and ITIL‐based service management in secure environments. You will line‐manage engineers, develop their skills, set objectives and ensure delivery aligns with business needs. Your role includes ...

Technology is seeking a Transition Process Consultant to design and manage end-to-end IT transition processes across infrastructure, platforms, and service management in Hampshire. The role focuses on governance, risk control, and seamless handover to business-as-usual operations within a multi-supplier environment. You will drive ...

shape the SuccessFactors roadmap, drive platform optimisation and support wider HR transformation initiatives. The role combines deep SAP SuccessFactors expertise with operational leadership, stakeholder management and change management, ensuring the organisation continues to maximise the value of its HR technology platform. Key Responsibilities Act as the technical … administration, configuration, maintenance and optimisation of SuccessFactors modules. Define and maintain the SuccessFactors roadmap in partnership with HR stakeholders, Enterprise Architecture and service owners. Lead platform enhancements, continuous improvement and user adoption initiatives. Manage SuccessFactors releases, assessing new functionality and coordinating testing, communication and deployment. Support integrations between SuccessFactors ...

customer. The emphasis is on architecture governance, design assurance, cross-domain coordination, and technical influence. Delivery suppliers remain accountable for producing their supporting Service Designs, High-Level Designs (HLDs), Low-Level Designs and implementation artefacts. Working Relationships Customer architecture leadership and other SDT disciplines, including security and applications. Security … assurance staff, risk owners, accreditors/assurance authorities and operational stakeholders. Solution-provider architects, service designers, engineers, programme teams, test teams and service management. Architecture boards, design reviews, technical working groups and SAFe delivery forums. Key Responsibilities Infrastructure and Platform Architecture Contribute to the development and maintenance ...

customer. The emphasis is on architecture governance, design assurance, cross-domain coordination, and technical influence. Delivery suppliers remain accountable for producing their supporting Service Designs, High-Level Designs (HLDs), Low-Level Designs and implementation artefacts. Working Relationships Customer architecture leadership and other SDT disciplines, including security and applications. Security … assurance staff, risk owners, accreditors/assurance authorities and operational stakeholders. Solution-provider architects, service designers, engineers, programme teams, test teams and service management. Architecture boards, design reviews, technical working groups and SAFe delivery forums. Key Responsibilities Infrastructure and Platform Architecture Contribute to the development and maintenance ...