Senior Data Analyst
fleet, south east england, united kingdom
Just Eat
role in understanding and shaping the customer experience across our business. You'll lead the charge on analysing customer behaviour, lifecycle journeys, loyalty program performance, and customer base dynamics—delivering insights that influence strategic decisions and help us build lasting relationships with our customers. This is not just a numbers role – it's about using data to uncover … build smart customer segmentation, track key lifecycle and loyalty KPIs, and continuously improve how we understand and engage our customer base. Working closely with key stakeholders across Marketing, CRM, Product, and Data, you'll be at the core of our mission to put customers at the heart of every decision. These are some of the key ingredients … and ROI of loyalty initiatives, track enrolment and engagement trends, and identify optimisation opportunities. Insights Delivery: Provide actionable insights into customer trends, preferences, and churn risks to shape CRM and marketing strategies. Performance Monitoring: Build and maintain dashboards and reporting tools to monitor key customer KPIs such as retention, LTV, churn, and engagement. Stakeholder Collaboration: Partner with More ❯
Posted: