to develop a career whilst also sharing in the company success. This role may suit an existing IT Support Engineer, looking to develop their skills in a commercial role, or an existing account manager within a technical field, or a recent IT graduate looking to develop a worthwhile career. … be responsible for managing and nurturing relationships with existing clients, ensuring their needs are met, and identifying opportunities for growth. This role requires excellent communicationskills, a proactive approach, and the ability to work collaboratively with various departments. Key Responsibilities: Client Relationship Management: Maintain and strengthen relationships with existing … trends and competitor activities to provide valuable insights to clients. Qualifications: Education: An interest or qualifications in IT/Technical subjects. Skills: Excellent communication and interpersonalskills, strong analytical abilities, and proficiency in CRM software and Office packages such as Excel. Attributes: Proactive, detail-oriented, and able to More ❯
quick to learn technical processes. Site visits to resolve issues when required. Provide out of hours support to customers on a rota basis (optional) Skills & Knowledge Telecoms background - knowledge of: Network hardware - PC … s, Switches, Routers & Firewalls Networking TCP/IP, DNS, VPN's & Router configuration Hosted/IP Telephony systems & SIP Trunks Excellent Customer service and communicationskills Affective time management skills, with a logical approach to problem solving. Ability to work under pressure and within time constraints. Ability to More ❯
quick to learn technical processes. * Site visits to resolve issues when required. * Provide out of hours support to customers on a rota basis (optional) Skills & Knowledge * Telecoms background - knowledge of: Network hardware - PC … s, Switches, Routers & Firewalls Networking TCP/IP, DNS, VPN's & Router configuration Hosted/IP Telephony systems & SIP Trunks * Excellent Customer service and communicationskills * Affective time management skills, with a logical approach to problem solving. * Ability to work under pressure and within time constraints. * Ability to More ❯
internally and externally Updating relevant communications logs Updating internal documentation Other tasks as required by the business Person Specification: Have excellent written and verbal communicationskills Have excellent IT skills including proficient use of Microsoft Office Word/Excel/Outlook Must be confident in learning new IT … professional service at all times. Comfortable working in a fast-paced environment and able to prioritise workload effectively. Be willing to improve knowledge/skills and have a positive attitude towards learning. Whats in It for You: 22 days holiday (Plus bank holidays and continuous service reward). Comprehensive More ❯
management or leadership role within customer service or support. A general understanding of the disability aspects of the Equality Act would be desirable. Strong communicationskills, both verbal and written, with a customer-first mindset. Ability to manage and motivate a team effectively. Proficiency in help desk software and … CRM tools. Analytical skills to interpret performance data and implement improvements. Proficiency in using help desk software, ticketing systems, and CRM tools. Problem-solving abilities, with a calm and professional approach to managing escalations. Knowledge of card schemes, payment systems, or related fields is a significant advantage. Benefits: Competitive More ❯
IT literacy and promote best practices. Participating in IT projects and initiatives as required. Maintaining an inventory of IT assets and ensuring proper documentation. Skills and Qualifications Either Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field., and/or relevant proven experience … software is a plus. Strong organizational skills and attention to detail. Willingness to learn and adapt to new technologies. Excellent problem-solving and communication skills. Working on an 24x7 industrial site with the associated requirements and safety procedures. Ability to work independently and as part of a team. Working More ❯