3rd Line Support Engineer
Gateshead, England, United Kingdom
Tamco Electrical Industries Australia Pty Ltd, Melbourne
We’re seeking an experienced 3rd Line Telco Support Engineer to lead the resolution of complex telecom issues and ensure the performance and reliability of advanced systems, including VoIP, SIP, PSTN, and mobile networks. In this role, you’ll tackle escalated technical challenges, perform diagnostics, and implement long-term solutions. You’ll also … critical incidents, and creating detailed documentation are essential aspects of the role. With at least five years of experience in telecom support, ideally including two in a 3rd line or similar level position, you’ll bring advanced knowledge of telecom protocols, strong problem-solving skills, and a proactive approach to improvement. The company offers a More ❯
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