1 of 1 Permanent Dynamics 365 Jobs in Gateshead

days PW in order to apply for this role A global manufacturing and distribution organisation is seeking a skilled IT Service Delivery Lead to oversee service performance across Microsoft Dynamics 365 CE and F&O platforms. Operating across the globe, this business is committed to delivering high-quality solutions and continuous improvement across its enterprise systems. … internal teams, and lead initiatives to improve system performance and user experience. This is a hands-on role requiring strong technical knowledge, leadership, and communication skills. Key Responsibilities: Oversee D365 service delivery, governance, and quality assurance Manage incidents, service requests, enhancements, and problem resolution Lead the transition from project phase to live operations Collaborate with business, IT, and project stakeholders … leadership Candidate Requirements: Experience within a similar role Strong technical understanding of Dynamics 365 CE and F&O Proven experience in service delivery management for D365 platforms Background in IT support and project management More ❯