1 of 1 Permanent ITIL Jobs in Gateshead

experience in using Service Desk software, including call transfer to other organisation helpdesk systems Familiarity with on-line technical and support resources. Possess ITIL Green Badge certification. Possess Service Desk Institute Service Desk Analyst qualifications. Willingness to enhance own skill set in relation to developments in desktop technology and software … NHS. Qualifications Essential Educated to NVQ Level III or equivalent experience. Familiar with Microsoft Office product family from a user and support perspective. Possess ITIL Green Badge certification. Possess Service Desk Institute Service Desk Analyst qualifications. Desirable Educated to degree level or equivalent level in depth experience ...