2 of 2 Permanent Microsoft 365 Jobs in Gateshead

point for complex service desk tickets Delivering projects both remotely and onsite Troubleshooting advanced issues across servers, networks, security and cloud platforms Working across Microsoft 365, Entra, virtualisation, scripting and endpoint management Managing and maintaining documentation, SOPs and technical guides Providing mentorship to junior engineers and supporting ...

essential. Exceptional customer service skills. Strong knowledge of Windows 10 and 11, Apple OS is desirable. Microsoft accreditations advantageous. Experience in O365 ecosystem and Cloud technology. Be able to setup users, including Active Directory and O365. Knowledge of VOIP and telephony is advantageous. Willingness to learn, adapt and overcome. ...