Service Delivery Manager - ITSM ITIL
- Hiring Organisation
- Operations Resources
- Location
- Cardiff, South Glamorgan, Wales, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 per annum, Negotiable
confident manner. Build relationships with and Manage third-party suppliers and partners to ensure service quality and contractual obligations are met. Use data and analytical skills to establish facts, identify trends, and drive service improvements. Develop and maintain IT service delivery processes in line with ITIL best practices … team of less experienced ITMS SDM’s, set standards and expectations for the role and service SDM’s provide for our customers. Qualifications and Skills Minimum 5 years’ recent experience in IT Managed Services within either private or public sector environments. Deep understanding of IT Service Management (ITSM) practices ...