IT Service Delivery Specialist
- Hiring Organisation
- JM Selection Ltd
- Location
- Cardiff, South Glamorgan, Wales, United Kingdom
- Employment Type
- Permanent
opportunities for continual service improvement Supporting ITIL-based service management initiatives Managing communication around major incidents and supporting recovery activities Supporting contract renewals and commercial discussions with suppliers Managing supplier relationships and performance Working with UK and European stakeholders across service delivery, technical and commercial functions Supporting project … service review experience Experience managing suppliers and third-party relationships Knowledge of ITIL principles and service management practices Experience of project management methodologies Good commercial awareness, including service costing and contract discussions A good understanding of hardware, software and Windows environments Strong communication and stakeholder management skills Excellent ...