3 of 3 Permanent Customer Retention Jobs in Glamorgan

passion, and heart. About the Role: As part of our growth plans, we are seeking an experienced Sales Account Manager with a genuine passion for delivering excellence and ensuring customer service is at the heart of everything we do. You will be responsible for managing and growing a portfolio of customer accounts, serving as the primary point of … possible solutions to meet their needs. Key Responsibilities: Managing a bank of existing accounts Develop and maintain trusted relationships with your accounts, conducting quarterly product portfolio reviews and maximise customer retention Deliver gross profit and monthly recurring revenue targets Regularly analyse customer product penetration and identify opportunities to increase revenue through product gap analysis. Bringing on … new accounts through account referrals Forecast, track and report on key account metrics Implement business strategies to increase revenue spend and profitability across your customer base. Serve as an escalation point for your customers to ensure the highest level of service delivery. As a sales expert, support the partner relations team to nurture and develop sales opportunities and team More ❯

from the ground up. We're looking for a thoughtful problem-solver who can turn insights into action, collaborate well across teams, and help us create smarter, more personalized customer experiences. We're looking for someone who: Is friendly and genuinely cares about the happiness of others Takes accountability for their actions and takes pride in their work Has … making great guest experiences Sound like you? Check out the responsibilities and requirements below and then fill out an application! Position Summary: The Manager of CRM Analytics will lead customer analytics and lifecycle measurement across our marketing and loyalty programs. This highly visible role will own our approach to customer segmentation, campaign measurement, and personalization strategy-bringing structure … insights, and innovation to our CRM and CDP initiatives. Reporting to the Director of Marketing Analytics, they will partner closely with Marketing, Loyalty, and Product to drive customer growth, retention, and engagement through intelligent data use. Duties and Responsibilities: Build and maintain models for customer lifetime value (CLV), churn prediction, RFM scoring, and segmentation using Python More ❯

from the ground up. We're looking for a thoughtful problem-solver who can turn insights into action, collaborate well across teams, and help us create smarter, more personalized customer experiences. We're looking for someone who: Is friendly and genuinely cares about the happiness of others Takes accountability for their actions and takes pride in their work Has … making great guest experiences Sound like you? Check out the responsibilities and requirements below and then fill out an application! Position Summary: The Manager of CRM Analytics will lead customer analytics and lifecycle measurement across our marketing and loyalty programs. This highly visible role will own our approach to customer segmentation, campaign measurement, and personalization strategy-bringing structure … insights, and innovation to our CRM and CDP initiatives. Reporting to the Director of Marketing Analytics, they will partner closely with Marketing, Loyalty, and Product to drive customer growth, retention, and engagement through intelligent data use. Duties and Responsibilities: Build and maintain models for customer lifetime value (CLV), churn prediction, RFM scoring, and segmentation using Python More ❯