resolve systems issues raised by internal users. Manage incoming support requests via ticket portal, email and telephone. Admin and support of AD/AzureAD/GPO. Maintenance of Windows Server, WinOS/MacOS, O365, SharePoint and Intune. Admin and support of VMware, Firewalls, and Smooth Wall. Install, assemble more »
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Additional Resources
an ITIL aligned enterprise environment. Familiarity with IT Service Management tools i.e. ticket logging software, Microsoft System Centre. Skilled in Windows ActiveDirectory, MicrosoftEntraID (Azure), Microsoft Windows 10/11 & MS Office. Capable to multitask across multiple incidents. Benefits: Competitive Salary Pension scheme Life assurance Season ticket loans more »
in the following: Microsoft 365 Microsoft 365 Co-pilot Microsoft Purview Microsoft Enterprise Mobility & Security (inc. Intune) Windows 11 Windows Hello for Business AzureAD P2, Azure B2B & Azure B2C Desktop Virtualisation - Azure Virtual Desktop (AVD) and Citrix Ivanti AppSense What you'll get in return more »