and practices that comply with internal organisation IT governance and architectural standards while performing within a heavily regulated environment. Knowledge and experience in the use of tools such as: Jira, Confluence, Azure Dev ops etc. Please note, due to high volumes, application reviews may take up to 2 weeks Admiral: Where You Can We take pride in being a More ❯
ability to apply principles, tools and techniques to develop/plan, manage or execute projects to ensure successful completion. Knowledge and experience in the use of tools such as: Jira, Confluence etc. Excellent communication skills as the ability to communicate effectively, constructively, confidently and professionally is key to the success in the role as is the ability to work More ❯
compliance frameworks. Knowledge of authentication trends, privacy-enhancing technologies, and digital participation. Background in coordinating cross-functional teams to identify shared capabilities and simplification Strategies. Proficiency with tools like Jira, Confluence, and modern collaboration frameworks. Demonstrated experience with Identity and Access Management (IAM) systems and/or account platforms at scale. INTERVIEW PROCESS The interview process will be two More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
The ideal candidate will have proven experience as a Customer Support Team Lead or similar. You will possess strong technical knowledge in SQL and have hands-on experience with Jira Service Management. You will need experience leading a team and also being hands on with customer service tickets. A great opportunity to join a thriving business where you will … solutions and boost overall productivity The Person: Proven experience as a Customer Support Team Lead or in a similar role Strong technical knowledge of SQL and practical experience with Jira Service Management Demonstrated ability to lead a team effectively while managing day-to-day support operations Hands-on experience handling customer service tickets alongside team leadership responsibilities More ❯
