3 of 3 Permanent People Management Jobs in Glamorgan

with strong accountability for execution, data quality, platform reliability and insight effectiveness. Key Responsibilities Data Engineering & Platform Leadership * Lead the design, development and ongoing management of the Society's data architecture, including the data lake and associated data environments. * Ensure robust, scalable and secure data pipelines are in place … data or analytics environment. * Understanding of data governance, data quality and regulatory considerations in financial services is advantageous. Skills and Capabilities * Strong leadership and people management skills, with the ability to build and develop high-performing teams. * Deep technical understanding of data engineering and analytics concepts, with ...

candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers. Conduct regular one-to-ones, probation reviews and performance discussions. Support recruitment … team members. Create personal development plans and technical growth pathways for engineers. Promote accountability, ownership and a positive team culture. Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues. Ensure tickets are prioritised correctly and worked within agreed SLAs. Manage workload distribution based on skillset ...

andtechnicaltransformations. Theroleisaccountableformanagingteamworkload,settingdailyandweeklypriorities,improvingserviceperformance,developingtechnicalcapabilitywithintheteam,anddrivingoperationalexcellencethroughITILbestpractice.Theindividualwillalsoberesponsibleforproducingandpresentingmeaningfuloperationalandserviceperformancereporting,turningdataandinsightsintoactionableimprovementplansforcustomersandinternalstakeholders. ThepositionsupportstheMSP'sstrategicobjectiveofdeliveringmature,secure,andscalableITmanagedserviceswhilstcontinuouslyimprovingcustomerexperienceandoperationalefficiency.TheMSP'smanagedservicesincludeinfrastructuresupport,patchmanagement,endpointmanagement,securityV&M,monitoring,backupmanagement,Intune,Autopilot,andcloud-basedservicedelivery. KeyResponsibilities TeamLeadership&PeopleManagement Lead,mentoranddevelopthe3rdLineEngineeringteam. Setdaily,weeklyandmonthlyprioritiesalignedtobusinessobjectives. Manageresourceallocationandworkloadbalancingacrosscustomerenvironments. Conductperformancereviews,coachingsessionsandpersonaldevelopmentplanning. Createacultureofaccountability,ownershipandtechnicalexcellence. Promoteknowledgesharingandcontinuouslearningacrossthefunction. Supportrecruitment,onboardingandsuccessionplanningactivities. TechnicalLeadership Actastheseniorescalationpointforcomplexinfrastructure,security,networkingandcloudissues. ProvidetechnicalleadershipduringMajorIncidents,ProblemManagementactivitiesandsecurityevents. Driverootcauseanalysisandensurelessonslearnedareimplemented. Reviewtechnicaldesignsandinfrastructurechangestoensurealignmentwithbestpractice. Handsonmanagementofcomplexticketsandensuringcontinueslearningwithintheteam,demonstratingdisciplinesIdentify>resolve>document>learn. ...