5 of 5 Permanent Root Cause Analysis Jobs in Glamorgan

for cyber security, then this is the The Role: * Monitor systems, networks, and user activity to detect suspicious behaviour or policy violations * Investigate and manage security incidents, carrying out root cause analysis and reporting * Deploy, configure, and maintain key security platforms used by the analyst team * Conduct vulnerability assessments and coordinate remediation activities * Support patch management and More ❯

of technologies including servers, networks, cloud platforms, and end-user devices Act as a senior escalation point for complex incidents and service requests, ensuring timely and effective resolution Lead root cause analysis and implement long-term solutions to recurring issues Support and manage infrastructure projects such as server migrations, network upgrades, and cloud deployments Maintain and improve More ❯

and resilience. What we expect from you.... Provide support for fault resolution\escalation, updating calls in the local service desk ticket system in a coherent and timely manner. Undertake root cause analysis of major incidents and service disruption, identifying service improvements where possible to avoid future occurrence. Manage the server estate fully, identifying/decommissioning redundant servers More ❯

The Role:Manage high-priority and major incidents through to resolution.Assess business impact and urgency of incidents.Accurately document incident recovery processes.Support incident reviews, planning meetings, and action tracking.Assist in root cause analysis and problem investigations.Maintain and update incident and problem tickets.Follow Problem Management processes during post-incident reviews.Generate reports with key metrics for incident and problem management.Assist More ❯

priority and major incidents through to resolution. Assess business impact and urgency of incidents. Accurately document incident recovery processes. Support incident reviews, planning meetings, and action tracking. Assist in root cause analysis and problem investigations. Maintain and update incident and problem tickets. Follow Problem Management processes during post-incident reviews. Generate reports with key metrics for incident More ❯