10 of 10 Permanent Service Delivery Jobs in Glamorgan

Technical Service Delivery Manager - Defence Programme Salary: £55,000 + Bonus + Benefits Location: Caerphilly (with travel to MoD sites as required) Security Clearance: SC (must hold or be eligible); DV highly desirable This is a fantastic opportunity for you, an experienced Technical Service Delivery Manager … take ownership of a complex, multi-domain MOD communications service operating at a very high level of Defence Security. This is a critical role, responsible for ensuring operational excellence, technical integrity, and resilient service performance across various sites in the UK. You will play a leading role ...

superb client in Cardiff, a recognised leader in the IT Service Management sector, is seeking a dynamic Service Delivery Manager to join their growing team. You will support the Director of Customer Success; ensuring the smooth delivery of IT services to key, blue chip customers, maintaining … exceptional service and driving continual improvement. You'll be the customer champion within the business - building strong, trusted relationships and ensuring services align with both customer needs and ITIL best practice. The role will involve regular (twice weekly) work from the Cardiff HQ; some home working, and some time ...

Service Desk Advisor (IT/MSP) Cardiff, Wales £25,000 - £27,000 + Company Pension + Paid Overtime + System Training + Career Progression + Potential Hybrid Opportunities Are you a Service Desk Advisor or similar, coming from a background within IT Managed Services, having previous working experience … Service Dek and/or First Line Support role or a related position, looking to join a well-established, rapidly growing company, recognised as leaders within the industry, rich with over 20 years of history? Do you want to become a key member in a team of highly skilled ...

team of highly skilled sector specialists, joining a highly respected, powerhouse company, renowned within the hospitality/retail sector for their premium quality service and best-in-class workmanship in every project they undertake On offer is the unmissable opportunity for the successful Project Manager or similar to join … Previous working experience in a Project Manager role or a related position Strong organisational, communicational and analytical skills Keywords : IT, IT Managed Services, MSP, Service, Delivery, Managed, Service Delivery, Managed Services, Service Desk, Advisor, 1st Line, Cardiff, Wales Reference : BBBH23672 If you are interested ...

superb client in Cardiff, a recognised leader in the IT Service Management sector, is seeking a dynamic Service Delivery Manager to join their growing team. You will support the Director of Customer Success; ensuring the smooth delivery of IT services to key, blue chip customers, maintaining … exceptional service and driving continual improvement click apply for full job details ...

depending on experience Are you looking to step into a role where you will support a market leading organisation known for delivering first class service and smooth project execution for major household brands? Due to an internal promotion , the following role has become available to manage a team … Support Executives on a day to day basis. Working closely with the Customer Relations Manager, you will play a key role in ensuring exceptional service delivery, supporting a high value client base, and driving continuous improvement across the team. The Role Lead and support the Internal Support Team ...

sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our 'Purple Army' and become part of a team driven … will act as a key point of contact on our helpdesk for comms-related queries, resolving issues efficiently, escalating where appropriate, and ensuring outstanding service delivery for both our internal teams and partner environments. Responsibilities: Provide 2nd and 3rd line remote support for VoIP, broadband, hosted PBX systems ...

track record of leading teams across multiple countries. You will also have experience of delivering a significant IT transition, as well as IT operations, service delivery, and a strong comprehension of security fundamentals and governance. As well as technical skills, it is important to us that … Steel Nordics are the leading producers of low-carbon, circular steel in their respective countries. Made up of Recycling, Manufacturing and Service functions, both entities are committed to sustainability, environmental responsibility and the circular economy, made possible by the use of Electric Arc Furnaces and recycled scrap metal. Combined ...

sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our 'Purple Army' and become part of a team driven … role ideal for a highly skilled and experienced IT professional with strong 3rd Line support capabilities and a proactive approach to problem-solving and service delivery. This role will also include attending our partners' sites, when on-site assistance is needed. Responsibilities: Provide expert-level technical support across ...

activity to ensure SLAs and KPIs are consistently achieved. Act as the senior escalation point for complex technical issues. Maintain structured ownership of key service areas and responsibilities. Cross -Functional Collaboration Work closely with Service Desk leadership, project teams, and security teams. Participate in handovers, operational reviews … service discussions. Continuous Improvement Identify opportunities to streamline workflows and improve efficiency. Promote consistency, accountability, and high-quality service delivery. Support documentation, process development, and knowledge sharing. What we're looking for: Strong leadership qualities with the ability to coach, motivate, and guide others. Excellent communication skills ...