5 of 5 Permanent ServiceNow Jobs in Glamorgan

understanding of Agile ways of working.A people-first mindset to delivery of Incident and Problem Management.Knowledge of how to use tooling such as ServiceNow ITSM and Azure DevOps.Technical KnowledgeUnderstanding of Integration approaches to other systems such as API, Secure File based Transfers, BIB replication etc.Artificial IntelligenceGrowing awareness ...

attitude Desirable knowledge and experience: Experience working in a pressurised customer focused Service Desk within an ITIL based environment Business to business (B2B) experience ServiceNow, Remedy or a similar ITSM toolset experience ITIL Foundation (V3 or V4) Our People Our people are what makes Exponential-e Group the company ...

essentialTechnical skills:Strong understanding of delivery management approachesExperience with planning, tracking and reporting delivery progressAdvanced skills in MS Project, Excel, Word and PowerPointFamiliarity with ServiceNow or similar tools desirableIf you are a highly motivated Delivery Manager with a passion for driving high-quality outcomes and delivering impactful change, we encourage ...

experience.Excellent stakeholder engagement at senior business level, including manufacturing and operational leadersDeep knowledge of Digital Workplace technologies, including M365, endpoint management, collaboration platforms, and ServiceNow or comparable ITSM environments.A continuous improvement leader who can translate strategy into execution, standardize services at scale, and modernize the workplace experience in business-critical ...

must with the ability to communicate professionally and effectively with staff at all levels.Ability to coordinate across teams in a large matrix-organization environment.Preferred:ServiceNow CIS (Certified Implementation Specialist) Risk and/or Compliance certification or ServiceNow System Certified System Administrator (or equivalent)Experience with managing Business Continuity Management requirements ...