Job Title: 2nd Line VoIP / Network Engineer Location: Pencoed, Wales Salary : 26,000 - 30,000 per annum Job Type: Full time, Permanent Working Hours: Mon - Fri 09:30 to 18:00 About Flotek Group: Flotek Group is the fastest-growing tech company in the Southwest, delivering IT and communication technology to small and medium businesses. With regional … provided with expertise, passion, and dedication. Role Overview: We are seeking a skilled and enthusiastic 2nd Line VoIP Engineer with experience in the ICT sector, particularly in VoIP / SIP and IP networks. The successful candidate will handle inbound technical support calls, resolve and triage issues, and, when necessary, escalate them to the engineering team. This … support for VoIP systems. Troubleshoot and resolve VoIP, SIP, and network-related issues remotely via phone and email. If unable to resolve at first contact, triage the incident / request and escalate to senior team members. Investigate and monitor telecoms, Wi-Fi, and network issues, ensuring resolution within SLAs. Communicate clearly with end-users, colleagues, and management to More ❯
Job Title: 2nd Line VoIP / Network Engineer Location: Pencoed, Wales Salary : £26,000 - £30,000 per annum Job Type: Full time, Permanent Working Hours: Mon - Fri 09:30 to 18:00 About Flotek Group: Flotek Group is the fastest-growing tech company in the Southwest, delivering IT and communication technology to small and medium businesses. With regional … provided with expertise, passion, and dedication. Role Overview: We are seeking a skilled and enthusiastic 2nd Line VoIP Engineer with experience in the ICT sector, particularly in VoIP / SIP and IP networks. The successful candidate will handle inbound technical support calls, resolve and triage issues, and, when necessary, escalate them to the engineering team. This … support for VoIP systems. Troubleshoot and resolve VoIP, SIP, and network-related issues remotely via phone and email. If unable to resolve at first contact, triage the incident / request and escalate to senior team members. Investigate and monitor telecoms, Wi-Fi, and network issues, ensuring resolution within SLAs. Communicate clearly with end-users, colleagues, and management to More ❯
clients. While CCTV is your primary focus, you'll also handle intruder alarms, access control systems, and (ideally) fire alarm equipment. Key Responsibilities Survey sites and design / install CCTV camera and recording systems Install, configure, and maintain intruder alarm panels and sensors Deploy and service access control hardware (doors, readers, controllers) Assist with fire alarm … system installations and routine servicing where needed Commission DVR / NVRs, IP cameras, and remote viewing software Perform routine maintenance, firmware updates, and fault diagnosis across all systems Respond promptly to service calls, complete clear job reports, and advise clients on best practice Support the sales team with technical specifications and site demonstrations Requirements Proven experience … installing & maintaining CCTV, intruder alarms, and access control systems Some familiarity with fire alarm systems (preferred) Strong fault finding skills and networking knowledge (PoE, VLANs, TCP/IP) Ability to read wiring diagrams and technical schematics Full UK driving licence and willingness to travel locally Relevant City & Guilds or NVQ qualifications in electrical More ❯
and ensure adherence to standards. Minimum qualifications include a degree in IT or a related Network discipline. Preferred certifications are CCNA and PCNSA. Essential skills include proficiency in TCP/IP, DHCP, OSPF, VPN, VLANs, DNS, and experience with Palo Alto Firewalls, AWS / Azure, Cisco, and Cisco Meraki. Knowledge of IDS … / IPS and endpoint security solutions is also required. The candidate should have strong troubleshooting, communication skills, and the ability to work under pressure both independently and in a team. More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
ASSA ABLOY Global Solutions
Experience in developing networked applications would be desirable. Experience in writing integrations to devices over any of the following would also be desirable. (MQTT, Serial, Bluetooth, NFC, UDP, TCP/IP). Experience in building REST APIs and WebSocket communication would also be desirable. Experience in the use of gRPC would be desirable. Experience … be desirable. Although not essential, experience in the following would be advantageous: Knowledge of cryptographic algorithms and security certification would be a plus. Previous experience with RFID technologies / smart cards e.g. NXP Mifare Desfire would be desirable. YourExperienceand Education include: 5 years' experience in professional Software Development. You should be able to work with minimal supervision. Possess More ❯