Contact Centre Manager, Voice Services
Glasgow, Renfrewshire, United Kingdom
BT Group
Operations Unit: Business Location: Alexander Bain House, Glasgow, United Kingdom Posting Date: Thursday, 29th May Location: Glasgow Why this job matters Voices services provide BT's most extraordinary call handling capability. We answer c40 million calls a year across three primary call channels of 999, Directory Enquiries and Relay … delivering customer and efficiency benefits within an operational team 5. Resilient, with incident management experience , working in a demanding and fast paced environment At BT, we entertain, educate, and empower millions of people every single day. We're a brand built on connecting people - whether that's friends, family … with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development. Benefits of working for BT include: • 10% on target annual bonus • BT Pension scheme, minimum 5% employee contribution, BT contribution 10% • X4 Salary Life Assurance • Huge range More ❯
Employment Type: Permanent
Salary: GBP Annual
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