8 of 8 Permanent Customer Service Jobs in Glasgow

Service Desk Analyst Glasgow – Hybrid Competitive salary – 12-month FTC VIQU is working with a leading global professional services organisation to recruit a Service Desk Analyst to join their IT Service Desk function. This Service Desk role will focus on delivering hands-on technical support, incident … resolution, and service request fulfilment within a complex enterprise environment, ensuring high-quality IT service delivery across multiple locations. You will support day-to-day Service Desk operations, including troubleshooting, user support, device management, and remote working solutions, while contributing to service improvement and IT transformation ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

/CD processes Ability to investigate and resolve complex technical issues Strong communication and stakeholder engagement skills Desirable Experience Dynamics 365 Sales, Customer Service or Field Service Power BI and reporting solutions Azure data services and enterprise integration platforms Data migration and CRM data quality initiatives Experience ...

/CD processes Ability to investigate and resolve complex technical issues Strong communication and stakeholder engagement skills Desirable Experience Dynamics 365 Sales, Customer Service or Field Service Power BI and reporting solutions Azure data services and enterprise integration platforms Data migration and CRM data quality initiatives Experience ...

servicing, maintenance, fault-finding, and repairs across a range of fire and security systems on commercial sites. The Role Lead and support engineers across service and maintenance operations Service, maintenance, and fault diagnosis of: Fire Alarms CCTV Systems Intruder Alarms Access Control Systems Ensure all works are completed … industry standards and customer expectations Support and mentor junior engineers where required Participate in a 1 in 12 call-out rota Complete electronic job reports and documentation Deliver a high level of customer service at all times What We're Looking For Previous experience in the Fire ...

part of a team that supports your ambitions and growth, both personally and professionally. The Opportunity: We are looking for a skilled Service Desk Analyst to work as part of a team to support a range of systems within the Landmark Information Group. You will be responsible for managing … United Kingdom to provide physical support About You: To be considered for the role you will need to have:- ITIL V4 Foundation or previous Service/Support Desk experience Exposure to Microsoft 365 Admin Centre, AD Good customer service skills Self-motivated Excellent time management & request\ticket ...

years' experience supporting M365 products and services in an enterprise environment. Excellent verbal and written communication skills. Proven ability to deliver high-quality customer service. Experience working with ticketing systems and meeting SLA requirements. Familiarity with Purview, Defender and the Office 365 Suite (desired). What makes Ashurst ...

experience as a Fire and Security Engineer Ability to troubleshoot and diagnose faults in electrical systems and fire/security equipment. Excellent communication and customer service skills. Full UK driving license. Flexible and willing to travel Glasgow and surrounding area What's on offer for the new Fire ...